Customer Service Grill Cook
Resume:
Zachary Covarrubias
San Antonio, TX *****
***********@*****.***
Highly motivated to join an amazing professional restaurant to contribute and grow with. Authorized to work in the US for any employer
Work Experience
Busser
Magnolia Pancake Haus-San Antonio, TX
November 2023 to Present
• Duties include cleaning, or stocking to facilitate as needed and maintaining excellent customer service
• Assisted with providing drinks to customers and gathering dishes, trays, or silverware from kitchens to serving counters.
• Promptly cleaned up spilled food/drink or broken dishes and reset tables . Grill Cook
P. Terry's Burger Stand-San Antonio, TX
March 2022 to April 2023
• Prep/wash all raw vegetables/uncooked items as needed while keeping area cleaned and sanitized.
• Prep/grilled all meats, poultry, fries and other food items to company recipe and quality standards.
• Take orders at counter/drive thru/online orders in a timely and friendly manner.
• Proper cash/credit card handling utilizing computer cash register with accuracy and discretion. Whataburger Team Member
Whataburger-San Antonio, TX
September 2013 to February 2021
• Greet customers in a friendly and courteous manner, taking orders accurately and efficiently while monitoring customer satisfaction with food orders.
• Prepared food items and ensured that all products are prepared with the highest quality ingredients and served in a timely manner.
• Follow safety procedures for handling hot and cold foods, as well as sharp objects while maintaining cleanliness of equipment, utensils and areas.
• Assist in stocking supplies and inventory control. Assisted with opening/closing duties.
• Cross-train in other areas of restaurant operations, such as drive-thru or cashier duties. Dishwasher/Prep Cook
1718 Steakhouse-San Antonio, TX
January 2019 to May 2020
• Prep/washed vegetables, meats and prepared appetizer sauces and cheeses.
• Assisted with grilling and cleaning all areas in kitchen area and floors.
• Operated company dishwasher for cleaning and sanitizing of all dishes, glasses, cooking pans and utensils.
Line Prep/Cook/Busser
Chuy's Restaurant-San Antonio, TX
January 2018 to December 2018
• Prep in house sauces/salsas and all hot food items for AM and PM shifts while maintaining/handwashing/ sanitizing all prep and cooking areas.
• Proper handling of all uncooked/cooked/raw foods at required regulatory temperatures.
• Unloading from truck and stock/restock inventory daily.
• Bussed tables, cleaned and swept area while filling up food and drink stations. Education
High school diploma
William H. Taft High School - San Antonio, TX
August 2007 to June 2011
Skills
• Strong Mathematical Skills
• Team Motivator
• Cash/Credit Card Handling
• Busser
• Food Presentation
• Cooking
• Food Safety
• Kitchen Experience
• Microsoft Word
• Point-of-Sales (POS)
• Restaurant Experience
• Serving Experience
• Food and Beverage Prep
• Host/Hostess
• Cleaning Experience
• Upselling
• Food Handling
• Kitchen Management Experience
• Bartending
• Food Production
• Retail Sales
• Self-Motivated
• Customer service
• Cash register
• Guest relations
• Food Preparation
• Meal Preparation
• Nutrition
• Fine dining experience
Awards
Employee of the Month
Customer Service Survey Recognition
Certifications and Licenses
Food Handler Certification
Food Safety Certification
Driver's License
Assessments
Customer service — Proficient
June 2021
Identifying and resolving common customer issues
Full results: Proficient
Customer focus & orientation — Proficient
June 2021
Responding to customer situations with sensitivity Full results: Proficient
Work motivation — Proficient
February 2021
Level of motivation and discipline applied toward work Full results: Proficient
Food service fit: Crew member — Proficient
November 2020
Measures the traits that are important for successful food service crew members Full results: Proficient
Food safety — Proficient
November 2021
Knowledge of proper food and equipment handling safety measures Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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