Kawika A. Keala
HI 96744
Phone 808-***-**** • ************@*****.***
OBJECTIVE: To ensure 100% customer satisfaction, internal and external. Implement/maintain an operational standard operating procedure, training, and development plan to respond to the changing work environment, and effectively spend funding received to reduce operational cost and increase productivity. EMPLOYMENT HISTORY:
Chief Engineer 11/23-7/24
Employer: American Building Maintenance
Aiea Shopping Center, Central Pacific Plaza, Airport Center 220 S. King St.
Honolulu, HI 96813
Supervisor: Daniel Girlington
Lead and supervise engineering and maintenance staff including staffing, training, coaching/counseling, and performance management of work productivity and quality. Develop and manage department projects and capital budget. Assume responsibility to ensure departmental spending and payroll remains within budgeted guidelines. Monitor and track utility consumption. Seek out new ways and technologies to increase Hawaii Sustainability Initiatives/Goals. Ensure compliance with all laws, codes and regulations. Maintain special permits and licenses as required by local authorities. Establish and maintain a preventative maintenance program. Track, schedule and prepare for all local, state and federal inspections requirements to ensure that all required equipment standards are current (Dept. of Health, Honolulu Fire Dept., OSHA, Corporate). Develop, maintain, monitor all safety policies, procedures, and programs for the properties. Coordinate with other departments, all work necessary to maintain general conditions, safety and health standards and training set forth by policies and other legal requirements. Work directly with general contractor and all subcontractors during major renovations and refurbishments of soft goods, case goods or other projects. Monitor and ensure that all contractors are following OSHA regulations. Ensure that quality control and inspections are thorough, and any punch list items are corrected. Work closely with general contractors to ensure timelines are followed and milestones are met. Solicit, review, and implement minor and major capital projects. Work directly with the corporate projects and legal team to ensure timely and efficient project work.
Oversee ongoing and emergency repairs required to always keep the facilities in a marketable condition. Negotiate contracts for property operations. Manage contractor/vendor work recurring contracts for maintenance/inspections. Interact as needed with guests, contractors, vendors, and corporate executives. Assist department staff with all their tasks as needed to include trouble shooting, regular maintenance and repairs. Conduct regular inspections via walk-throughs of public areas, back of the house areas, leased spaces and exterior areas. Compile and prepare reports for upper managements review and use in planning. Proprietor 11/18-11/23
Kealakane, llc.
44-716 Alakai Street
Kaneohe, HI 07644
Provide and meet all Transportation requirements, from cast to logistical and production equipment. Security coverage of locations, equipment, cast and crew, along with Master Armorer services for movie productions. Provide the training of drivers, security personnel and actors scripted to handle weapons in the safe handling, instruction, monitoring and securing of any weaponry used in film production. Schedule and manager all transportation of cast, crew, and equipment; to include airline, tours, and site locations. Oversee and assign security to cast members, as needed, along with site locations. Hire, manage, train and evaluate personnel directly. General Manager 11/16-11/18
Employer: Makani Kai Marina
45-995 Wailele Rd., Kaneohe, HI 96744
Supervisor: Cindy Low, 808-***-****
Manage a marina community with 80 townhome units and 84 boat slips. Maintain a complete recreational facility to include a pool, reception area, BBQ area to include recreational pavilion. Created and implemented spreadsheet formatted Computerized Maintenance Tracking System to report all mechanical, complaint and facility issues and track from beginning to completion using inventory resupply to man-hours. Hire, manage and evaluate on-site personnel directly. Participate in identifying, developing and monitoring staffing requirements, job descriptions, human resource policies and training and development plans.
Decide which items or services for the property are to be purchased, solicit, negotiate and approve contracts for services, and approve payment of invoices.
Routinely perform property inspections and take appropriate action in accordance with established policies and procedures. Establish, maintain, and enforce the property’s operating policies and procedures and occupancy/usage guidelines. Monitor and maintain the property’s record-keeping system. Oversee operation of building systems, supervise employees or monitor contractors who perform routine maintenance and repair work, and/or oversee or monitor replacements.
Schedule and monitor, and approve, preventive and routine maintenance programs for the property. Implement and monitor energy use/conservation programs. Routinely communicate with residents of the property concerning level of service and other management matters and investigate and resolve resident complaints.
Developed and implemented three risk management programs for the properties. Participated in designing and implementing life-safety and emergency preparedness programs for the property. Ensure the property’s compliance with government and environmental regulations and act as liaison with government and social agencies on issues relating to residents of the property and the property’s condition. Process and monitor property collections, including the handling of property receipts and bank deposits for all three associations. Prepare, implement and monitor three annual property budgets. Determine goals and objectives of the share holders. Create bid packages and contract out services for the properties. Create and maintain three annual budgets.
Enforce House rule and by-law guidelines.
Issue and collect fines regarding violations.
March 2014 – November 2016 Interim Management Services Honolulu, HI Resident/General Manager
Manage various properties according to their individual requirements. Created and implemented spreadsheet formatted Computerized Maintenance Tracking System to report all mechanical, complaint and facility issues and track from beginning to completion using inventory resupply to man-hours. Maintain and manage recreational facilities as required. Hire, manage and evaluate on-site personnel, either directly or through supervisor staff. Also manage a full valet service, concierge staff, security staff and housekeeping staff.
Participate in identifying, developing and monitoring staffing requirements, job descriptions, human resource policies and training and development plans.
Decide which items or services for the property are to be purchased, solicit, negotiate and approve contracts for services, and approve payment of invoices.
Routinely perform property inspections and take appropriate action in accordance with established policies and procedures. Establish, maintain, and enforce the property’s operating policies and procedures and occupancy/usage guidelines. Monitor and maintain the property’s record-keeping system. Oversee operation of building systems, supervise employees or monitor contractors who perform routine maintenance and repair work, and/or oversee or monitor replacements.
Schedule and monitor, and approve, preventive and routine maintenance programs for the property. Implement and monitor energy use/conservation programs. Routinely communicate with residents of the property concerning level of service and other management matters and investigate and resolve resident complaints.
Developed and implemented three risk management programs for the properties. Participated in designing and implementing life-safety and emergency preparedness programs for the property. Ensure the property’s compliance with government and environmental regulations and act as liaison with government and social agencies on issues relating to residents of the property and the property’s condition. Process and monitor property collections, including the handling of property receipts and bank deposits for all three associations. Prepare, implement and monitor three annual property budgets. Determine goals and objectives of the share holders. Create bid packages and contract out services for the properties. Create and maintain three annual budgets.
Enforce House rule and by-law guidelines.
Issue and collect fines regarding violations.
Solicit, screen and approve proposals for various contracts. 2012 - 2014 Pacifica Honolulu Honolulu, HI
General Manager
Manage a luxury association property with 489 condominium units, 2 fine dining facilities, and a cafe . Maintain and manage a complete recreational facility to include an infinity salt water pool and Jacuzzi, 2 movie theaters, fitness center, 2 saunas, reception area, 15 BBQ areas to include recreational pavilions. Maintain and manage the integrity of three commercial properties, Blue Tree Café, Chef Chai’s and Doraku Sushi. Hire, manage and evaluate 34 on-site personnel, either directly or through supervisor staff. Also manage a full valet service, concierge staff, security staff and housekeeping staff.
Participate in identifying, developing and monitoring staffing requirements, job descriptions, human resource policies and training and development plans.
Decide which items or services for the property are to be purchased, solicit, negotiate and approve contracts for services, and approve payment of invoices.
Routinely perform property inspections and take appropriate action in accordance with established policies and procedures. Establish, maintain, and enforce the property’s operating policies and procedures and occupancy/usage guidelines. Monitor and maintain the property’s record-keeping system. Oversee operation of building systems, supervise employees or monitor contractors who perform routine maintenance and repair work, and/or oversee or monitor replacements.
Schedule and monitor, and approve, preventive and routine maintenance programs for the property. Implement and monitor energy use/conservation programs. Routinely communicate with residents of the property concerning level of service and other management matters and investigate and resolve resident complaints.
Developed and implemented three risk management programs for the properties. Participated in designing and implementing life-safety and emergency preparedness programs for the property. Ensure the property’s compliance with government and environmental regulations and act as liaison with government and social agencies on issues relating to residents of the property and the property’s condition. Process and monitor property collections, including the handling of property receipts and bank deposits for all three associations. Prepare, implement and monitor three annual property budgets. Determine goals and objectives of the shareholders. Create bid packages and contract out services for the properties. Create and maintain three annual budgets.
Enforce House rule and by-law guidelines.
Issue and collect fines regarding violations.
Solicit, screen and approve proposals for various contracts. 2006 – 2012 Mott-Smith Laniloa Honolulu, HI
General Manager
Manage a luxury association property with 428 condominium units. Maintain and manage a complete recreational facility to include a two-salt water pool facility and one salt water Jacuzzi. Hire, manage and evaluate 15 on-site personnel, either directly or through others. Manage all items as listed above.
2003 – 2006 Country Club Village Honolulu, HI
General Manger
Manage three separate luxury association properties with a total of 778 condominium units. Maintain and manage a complete recreational facility to include a public park. Hire, manage and evaluate 25 on-site personnel, either directly or through others. Conduct all objectives as listed before.
2000 – 2003 A.O.A.O. Hidden Valley Estates Wahiawa, HI Resident Manager
Manage and maintain 161-unit 25 acre townhouse community. Hire, manage and evaluate on-site personnel, either directly or through others.
*Conduct all objectives as listed in present position. 1999 -2000 A.O.A.O. Waiau Garden Court Pearl City, HI Resident Manager
Manage and maintain 167-unit townhouse community.
Recommend or hire, manage and evaluate 5 on-site personnel, either directly or through others.
*Conducted all job descriptions as listed in present position. 1981-1999 U.S. Coast Guard
1994-1999 USCG ISC Facilities Engineering Division Honolulu, HI Project Manager / Fire Marshall
Conduct regular and various maintenance of 131 unit housing facility. Conduct regular and various maintenance of government owned housing on Oahu, Hawaii, and Kauai. Historical restorations of many national landmarks. Such as Diamond Head Light House. Concrete form fabrication, layout, and finish, Plumbing installation and repair.
Construction of residential, office spaces, and business buildings, Re-fabrication of existing building structures.
Mason in CMU and Moss Rock.
Fabrication and repair in cabinetry.
Welding fabrication and repair.
Drug and Alcohol Counselor.
Damage Controlman
United States Coast Guard 11/82-11/02
Worldwide/Nationwide
Worked in the field of construction and engineering as a leader, technician and manager. My responsibilities were varied; they included Shore-side Project Manager, Law Enforcement Officer, both with the U.S.C.G. and U.S. Customs Service, Housing & facilities Maintenance Supervisor, Search and Rescue Crew Member, Emergency Medical Technician and Travelling Technical Expert (Project Manager). I have managed as many as 50 people in the most extreme conditions including high stress law enforcement boardings, dangerous rescues and long repair hours with critical operational timelines. 1978-1981 Red Carpet Realty Sacramento, California Contracting lead Reconstruction of historical homes and sites.
Remodeling of older homes to update.
Complete rehabilitation of exteriors, interiors and landscape. 1975-1978 Mel’s Drive-In Sacramento, California
Cook/Cashier/General
Interact with customers.
Prepare food items ordered.
Conduct cleaning with industrial products and materials. Education:
Norte Del Rio High School - 1981
Training:
U.S. Coast Guard Schools: Boarding Officer Academy, Emergency Medical Technician, Engineering Administration, Engine repair and modification.
Institute of Real Estate Management: All levels offered in the executive management of properties Community Association Institute: Specialized training in all aspects of property management. Hawaii Employer’s Council: Various employer educational issues regarding the protection of Associations and responsible management of property and shareholders.
Certification:
Accredited Resident Manager (ARM)
Certified Manager of Community Associations (CMCA) National Swimming Pool Foundation: Certified Pool Operator Computer Skills:
PC Operating Systems, Microsoft Office, AutoCAD, Adobe Acrobat, Various Maintenance and Security Program Platforms, Internet. Volunteer:
Drug and Alcohol Counseling: Oahu Prisons/Navy Brig State of Hawaii Chairman of Volunteer Corrections Counseling 2007 M.D.A. State fundraising Co-Chair
Volunteer at I.H.S., Salvation Army A.R.C.,