Customer Service Representative
Resume:
Randi Hartle
Taylorsville UT 84123
*********@*****.***
Hogle Zoo Salt Lake City, Utah
Team Lead, Cashier, Customer Service
Open and Closing Restaurant, Stocking items, Overseeing and training new employees, Cashier, Greeting Customers with a consistently positive attitude. All Customer questions and needs. Inventory and daily needs list. Resolve customer Issues in a professional and satisfying way. Refunds and credit. Working evening events, Working with catering for special events / parties. Customer service Ice Cream Room / stand. Winco foods
Customer Service, Self check out, Cashier and Deli Associate experience. WinCo Foods - UT
06/ 2020 to 05/2022
• Cashier, Self check out and Customer Service Representative. Morning opener, Overseeing Cashiers breaks and lunches and any issues they are experiencing, Refunds and returns, Money services such as Western union, Providing cashiers checks / Money orders,Cashing checks,Prepare food for sale / floor, Assist customers needs and Addressing and resolving in and all issues and if professional and Satisfying way, Stock items. Winners Club Rep
Saddle West Casino - Pahrump, NV
August 2018 to April 2020
Help customers with any and all questions and needs. Set up accounts. Advised on current promotions. Awarded players with daily promotional activities.
Receptionist
All Creatures Animal Hospital - Pahrump, NV
June 2017 to November 2017
Answered calls, set appointments, check clients in, charge them out, cashier, acquiring and attaching all required paperwork for each client, accounts, product knowledge Cashier/Sales Associate
Dollar Tree - Orem, UT
October 2016 to February 2017
Cashier, Customer Service, Stocking Shelves.
HCA Caregiver
Parkview Senior Assisted Living - Colville, WA
February 2014 to October 2016
• Assist residents with all daily activities.
• Dressing
• Bathing
• Ambulating
Transfers
Medicine Reminders
• Physical Therapy Exercises
• Assist with Meals / snacks
• Laundry
• And any needs of requests concerning daily living tasks. Sales Associate
Wal-Mart Superstore - Colville, WA
2013 to 2014
* Customer service associate, stocked shelves for dairy products and frozen foods * Updated price changes, set up displays
Customer Service Representative
ACS, Inc - Salt Lake City, UT
2011 to 2012
Contract employee for Verizon)
* Call center customer service - Incoming and outbound calls
* Product information - computers, cell phones, GPS systems
* Trouble shooting all customer questions and concerns Customer Service Representative
Overstock.com - Salt Lake City, UT
2007 to 2008
Call center customer service, new accounts, and purchasing Cashier
Holiday Oil - West Jordan, UT
2006 to 2007
Cashier, customer service, stocking shelves
Nursing Assistant
Beehive - West Jordan, UT
2005 to 2006
Co-Owner/Operator
Starrfix Equestrain - West Jordan, UT
1993 to 2004
* Training horses for equestrian center and teaching horseback riding
* Breeding and foaling of Arabian horses
* Experience assisting veterinarian when dealing with injury issues Education
High school diploma
San Dieguito High School - Encinitas, CA
September 1975 to June 1978
Skills
• I have worked with teens at risk / troubled teens for many years now. I have experience with suicidal Souls. I'm a suicide Survivor myself and my own experience as well as 30 years of life lessons since then have given me and understanding and I compassion that I did not have before. Çertified HCA, experienced care giver both in home and assisted living group home. Retail and grocery experience including stocking, pricing and displays. Call center experience. Customer service experience, Typing 30 wpm, computer skills, able to operate cash register, and knowledge of basic record keeping. Experience with inventory control and procedures. Extensive ranch management and horse training experience. Riding Instructor experience as well as Breeding and Foaling experience.
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