Customer Service Assistant Manager
Resume:
Antonio Scott
Highly motivated self starter
Chicago, IL 60707
*************@*****.***
Customer Service Expert with various skills including computer repair and operations, time, personnel and equipment management. Attention to detail with an eye for task and goal based accomplishments. I am currently an Uber/Lyft driver and part time property preservation specialist. Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Freelance Photographer/Filmmaker/Writer
MaryVision Productions - Chicago, IL
April 2018 to Present
Sole owner and proprietor with a focus on photography and film/tv productions. Skilled in photoshop and video editing. Proficient with all aspects of Microsoft Office including excel and word. Assistant Manager
Murphy USA - Acworth, GA
June 2020 to October 2021
• As Assistant Manager, I would ensure our staff provides a prompt, efficient, and courteous customer experience
• Respond to and resolve customer’s requests and concerns
• Assist customers with purchases and fuel transactions
• Operating cash register
• Ensure fuel and merchandise is available for customers
• Maintain a clean and safe environment
• Supporting the Store Manager in all store operations
• Help lead the team to exceed the store’s performance goals and objectives
• Perform job related duties as assigned
• In the absence of management provide backup duties including but not limited to completing daily/ monthly paperwork, resolve problems, review daily video, plan-o-gram compliance, inventory ordering, product count and equipment maintenance and training new employees Property Preservation Specialist
Scotttek - Chicago, IL
May 2014 to February 2016
Responsibilities
As a self employed subcontractor I obtain work orders for bank owned foreclosures, from making initial contact with tenants and contacting Cook County Sheriff's office for any needed evictions and maintaining said property. Maintain landscaping(grass cutting and weed removal to city local standards), cleanliness of interior and exterior, be present for all utility appointments, prepare home for open houses. Work orders pay various rates.
Accomplishments
The service I provide is essential to the stabilization of the housing market. I truly think it is unfortunate for someone to lose their home but the process doesn't have to be completely negative. I try my best to be courteous and understanding of the difficult circumstances some homeowners go through. Skills Used
Customer service is huge in this job. I provide excellent customer service to banks and homeowners. Some of my best qualities are my organization and time management skills. Planning trips to various locations throughout Chicago and surrounding suburbs. Tool Repair Technician
Home Depot - Chicago, IL
October 2012 to March 2014
Responsibilities
Assist all customers. Repair tools and advise customer of safety and operation policies. Accomplishments
I provided World class customer service. I improved day to day operations by being proactive. Skills Used
Ability to lead or be led. Showing I can work as a Team or accomplish tasks as an individual. Customer Service Coordinator
Airport Accomodations - Rosemont, IL
January 2010 to June 2012
Responsibilities
Coordinate with hotels and Airlines to ensure rooms are acquired for flight crew and distressed passengers.
Accomplishments
I assisted in implementing a new corporate travel website to enhance company. Skills Used
The ability to multi-task was my best asset with this company. Education
Certification in Computer Repair Technology
College of Office Technology - Chicago, IL
2007 to 2008
Associates of Applied Science in Electrical Maintenance Decker College - Indianapolis, IN
2005 to 2006
High school diploma or GED
Skills
• Photoshop
• Customer Service
• Sales
• Photography
• Video Editing
• Filming
• Video Production
• Adobe After Effects
• Adobe Illustrator
• Planograms
• Computer Hardware
• Adobe Premiere
• Final Cut Pro
• Computer Networking
• Hotel experience
• Cleaning
• Retail management
• Analysis skills
• English
• Hospitality
Military Service
Branch: Army
Service Country: United States
Rank: Corporal
June 1999 to June 2003
Communications Specialist
Certifications and Licenses
Computer Hardware Repair Technician
November 2007 to Present
Computer repair and operations
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