Administrative Assistant Front Desk
Resume:
Rosa Espinal
Administration Assistant Bilingual
Paterson, NJ 07522
***********@*****.***
Authorized to work in the US for any employer
Work Experience
Front Desk Associate - Weekends
Milestones Pediatrics-Oakland, NJ
February 2023 to Present
Part-time - every weekend. Answer phones, make appointments, verify insurance eligibility, confirm demographics, check in and out patients, collect co-pays, end of day reports and any other office duties as needed.
Scheduling Coordinator/Administrative Assistant
Winfield Medical Eye Center-Passaic, NJ
May 2020 to Present
Greet patients, schedule appointments, answer phones, verify demographics and insurance verification through Athena. General clerical duties. Marketing & collections. Concierge/Receptionist - Weekends
Van Dyk Park Place-Hawthorne, NJ
October 2020 to July 2023
Part-time - every other weekend. Concierge/Administrative assistant for independent retirement living. Perform variety of clerical duties and duties pertinent to the establishment. Schedule doctor's appointments and the transportation.
Front Desk Administrative Assistant
NATURAL HEALTH CENTER-Clifton, NJ
February 2019 to March 2020
Greet patients, answer phones, billing, schedule appointments, insurance verification, claims, collections, filing, order office, and medical supplies, assist doctors and nurse practitioner, weekly statistics. Marketing, call leads from our ad on Face Book, go out to events to get new patients. General office duties. Medical assistant to the Nurse Practitioner. Support Executive Director in other administrative tasks WAR Ministry Corporation-Newark, NJ
May 2017 to December 2018
• Attend necessary training • Submit Medicaid billing • Maintain staff files - Responsibilities include:
• Provide new hires with contracts and agency enrollment information • Ensure all staff records are up to date • Ensure that training are done within proper time frame • Ensure that all certificates and licenses are current • Organize agency meetings and events. Produce and/or attain any materials needed for meetings • Perform and/or delegate all necessary tasks to facilitate agency events. • Receive and organize billing • Produce file for bi-weekly payroll • File all progress notes electronically and manually
• Review and submit weekly service notes to online database • Submit quarterly staffing report to the proper state departments • Maintain all files of individuals being served by agency • Produce document templates when necessary • Support Executive Director in other administrative tasks Legal Receptionist
Leonard Miller, Esq-Fair Lawn, NJ
January 2016 to December 2016
Maintained and responsible for the front duties such as call UPS and FED-X to schedule pick up for packages. Go to the bank (deposit and cash checks), Distributed faxes and mail to attorneys, In charge of outgoing and incoming mail, inventory control. Greet clients, answer multiple phone lines and forward calls to proper attorney. Work closely with 3 attorneys mainly with owner. Open & closed files, filing, fax, heavy copying, scheduled and confirm appointments. Maintained (court, deposition, trial, arbitration, and IME's) schedules. Translation (English to Spanish). Property Manager/Office Manager
USA, LLC-Passaic, NJ
June 2012 to October 2014
Provided customers with exceptional customer service Basic office duties: filing, faxing, and answering phones Active sales and telephone marketing Receiving customer deliveries Accounts payable/ receivables Set and conduct facility tours Seek and follow up with potential customers Prepare for monthly auctions Order office supplies and retail supplies Associate Clerk/Cashier
CreditMax-Elyria, OH
June 2010 to October 2011
Seek and follow up with potential customers Research insurance coverage on financed contracts Basic office and phone duties Increase sales with marketing & cold calling Cash handling & end of day reconciling
Customer Service Manager
Ridge Cleaners-North Ridgeville, OH
April 2008 to June 2010
Prepare monthly schedule Attend monthly manager's meetings Light accounting, cashier and other clerical duties Provide exceptional customer service Prepare garments & maintain organized records Senior Clerk Typist City
Passaic Police Department-Passaic, NJ
September 2001 to October 2007
Designed and developed various police forms still in use today such as but not limited to: Daily log, Release of evidence form shift change schedule, Community policing daily log Increased department efficiency by streamlining office procedures Served as department interpreter Translated documents General office duties Assisted detectives typing investigative reports & memos Social Service Assistant
WIC PROGRAM-Passaic, NJ
June 1993 to September 2001
Provided exceptional client service to a general bilingual customer base Assumed supervisory duties of my team and trained new employees Resolved computer and equipment issues simple problems Reported any discrepancies and issues accordingly Performed client intake ensuring qualification to the program
Education
High school or equivalent
Passaic County Community College - Paterson, NJ
2017 to Present
Skills
• CUSTOMER SERVICE
• MAINTAIN CALENDARS
• SCHEDULE APPOINTMENTS
• DATA ENTRY
• TYPING
• Administrative Assistant
• Receptionist
• Outlook
• Billing
• Scheduling
• Clerical
• Microsoft Office
• Microsoft Word
• Time Management
• Organizational Skills
• Medical Terminology
• Powerpoint
• Filing
• accounting
• Marketing
• Excel
• Translation
• Word Processing
• EMR Systems
• Medical Records
• Property Management
• Multi-line Phone Systems
• Interpretation
• Front Desk
• Intake Experience
• Medical Receptionist
• Athenahealth
• Insurance Verification
• Medical Scheduling
• Spanish
• English
• Medical office experience
• Administrative experience
• Office manager experience
• QuickBooks
• HIPAA
• Accounts Receivable
• Bilingual
• Filing
• Medical office experience
• Spanish
• English
• Customer service
• Front desk
• HIPAA
• EMR systems
• Office management
• Translation
• Cash handling
• Computer skills
• Leadership
• Communication skills
• Typing
• Clerical experience
• Medical terminology
• Cold calling
• Intake
• Payroll
• Medical records
• Microsoft Word
• SAP
• Clinic
Languages
• Spanish - Fluent
Certifications and Licenses
Certified Medical Assistant
Driver's License
Additional Information
SKILLS
Strong ability to prioritize tasks and organize. • Excellent interpersonal and communication skills. • Extensive computer experience in MS Windows, MS Word, Outlook, Excel • Accurate and thorough typing. • Adaptable to different work environment and provide motivation in an adverse situation. • Excellent problem solver, solution oriented, reasonable, excellent judgment. \ • Exceptional attention to detail. • Excellent coordination skills. • Remarkable word processing and data entry skills. • Great knowledge of general accounting principles • Immense ability to schedule appointments and maintain calendars • Exceptional record maintenance skill. • Outstanding customer service skills. (10+ years)
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