Joy Reed
Philadelphia, PA
*********@*******.***
Education
High School or equivalent in Business
Pittsburgh Job Corps Pittsburgh, PA
Formal Training in Data Entry
A detail-oriented, task-driven professional with over four years of customer service and office/data entry experience retrieving and managing data, looking for a position that aligns with my experience and expansive knowledge in computers.
Work Experience
Counseling 4+ years
Current
I’ve been helping guide the youth in my life,
with their career paths and helping them
with some of their job search and
career endeavors, giving advice based on my
prior experience that’s led them to gain
a lot of experience and further employment.
Lockbox Specialist
Philadelphia
Temporary Position
Complete daily tasks
Mail Sorting
Organization
Documentation
Data Filing
Customer Service 5+ Years Experience
Enrollment Support Specialist 1 year experience
Philadelphia, PA
Temporary Position
Provided accurate, valid and complete information to customers
Handling quotas
Program Enrollments
Database Management
Organization
Customer Experience
Data Entry Supervisor 5+ years experience
Philadelphia, PA
Accurately entered information into various computer software programs
Complied with HIPPA regulations
Routinely checked for discrepancies
Resolved conflicts
Maintained relationships with company liaisons
Staff Supervising
Skills
-Time Management
-Data Entry
-Microsoft Word
-Clerical Experience
-Office Admin
-HIPAA
-Microsoft Office Suite
-Customer Service
-Quick Learner
Online Assessments
Data entry: Attention to detail — Proficient
Maintaining data integrity by detecting errors
Full results: Proficient
Scheduling — Proficient
Cross-referencing agendas and itineraries to avoid scheduling conflicts
Full results: Proficient
Customer focus & orientation — Proficient
Responding to customer situations with sensitivity
Full results: Proficient
Bookkeeping — Proficient
Calculating and determining the accuracy of financial data
Full results: Proficient
Typing — Proficient
Transcribing text
Full results: Proficient
Administrative assistant/receptionist — Proficient
Using basic scheduling and organizational skills in an office setting
Full results: Proficient