Melissa Aceves
Lincoln Park, MI
***************@*****.***
Organized Team Leader with exceptional ability to build positive rapport, inspire trust and guide teams toward achievement of organizational goals. Strong facilitator adept at working cross-departmentally with co-management and top-level leadership. Excellent trainer and mentor. Experienced non-medical Care Provider offering 3 years of expertise providing in-home care. Complete domestic duties, help patients with self-care and hygiene and provide companionship. Experienced working with elderly, with skill anticipating and proactively addressing client needs. Friendly and engaging with strong attention to detail.
Authorized to work in the US for any employer
Work Experience
Dental Assistant
Crescent Dental-Detroit, MI
April 2024 to Present
Prepare patients and work area for treatments and procedures. Handling all the sterilization for the dental instruments. Take x-rays, helping the dentist with procedures such as filings, crowns, extractions, root canals, implant, making impressions,ect. Post-procedure clean up. Answering any questions patients have and making sure they are comfortable.
Dental Assistant
Campbell Dental-Detroit, MI
July 2023 to Present
providing direct patient care and preparing patients for procedures or examinations, perform xrays, or assisting the dentist during treatment. Scheduling appointments and greeting patients to ordering supplies and updating patient records. Answering phone calls & scheduling patients, answering any questions they have.
Caregiver
Era Life Care, Home Care-Covina, CA
April 2021 to September 2021
Team Leader
Flex-N-Gate-Chicago, IL
May 2019 to August 2020
• Maximized efficiency by removing safety hazards and debris from work areas.
• Mentored and guided employees to foster proper completion of assigned duties.
• Facilitated training for associates through daily coaching and regular performance appraisals.
• Conducted training and mentored team members to promote productivity, accuracy and commitment to friendly service.
• Positioned as go-to person for up to 30 staff members, troubleshooting complex administrative and training issues promptly.
• Provided constructive criticism regarding quality assurance on collections team phone calls.
• Built strong relationships with customers through positive attitude and attentive response.
• Demonstrated knowledge of company mission and goals and mentored employees in reaching objectives aligned with company core values.
• Established open and professional relationships with team members which helped resolve issues and conflicts quickly.
• Monitored operating machinery to assess progress, adjust settings and maintain desired tension and speeds.
• Prepared, calibrated and monitored production machinery to maintain optimal production levels and consistently achieve daily targets.
• Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
• Evaluated employees' strengths and assigned tasks based upon experience and training.
• Analyzed equipment breakdowns using various troubleshooting methods. Caregiver
ALC Home Healthcare-Northlake, IL
November 2017 to May 2019
• Assisted clients with daily living needs, including bathing and personal grooming, to maintain self- esteem and general wellness.
• Helped family members plan healthy meals, purchase ingredients and cook meals to provide adequate nutrition for client wellbeing.
• Transported patients daily via wheelchair to and from rehabilitation and daily activities.
• Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
• Provided safe mobility support to help patients move around personal and public spaces.
• Kept close eye on client vital signs, administered medications and tracked behaviors to keep healthcare supervisor well-informed.
Education
Associate Degree in Nursing
Triton College - River Grove, IL
Indiana University - Purdue University Indianapolis - Indianapolis, IN Skills
• Skilled Spanish speaker, reader, and writer
• Budgeting
• Staff Management
• Community integration
• Progress documentation
• Dental assisting
• Assisted living
• Patient care
• Childcare
• Chairside assisting
• Delivery driver experience
• Dental receptionist
Certifications and Licenses
Cpr
September 2024 to September 2025
CPR certificación