Program Manager Secret Clearance

Pamela Tish

Castle Rock, CO 608-***-**** ***.****@*****.*** www.linkedin.com/in/ pam-tish

PROFESSIONAL PROFILE

Strategic, tactical, diversified, and multi-faceted, professional with a history of success in identifying and resolving complex performance issues to improve efficiency, enhance quality, and strengthen the bottom line. Balance operational excellence with customer expectations using sound management techniques. Blend exceptionally strong people skills and team leadership with utilizing data and analytical abilities to develop effective programs and resolve complex problems. I have an Active DoD, Tier 3, Secret Clearance with a completed investigation within the last 2 years.

OPHIR, CORPORATION

A small LIDAR system manufacturer

CAREER SUMMARY

2022 to Jan 2024

Program Manager

As the program lead, I was accountable for the successful management of several high profile, DoD, contract research and development (CRaD) programs with financial and strategic targets, along with our Internal Research and Development (IRaD) programs. I was responsible for setting the program IMS baselines, WBS, schedules, milestones, allocating appropriate resources, milestones, deliverables, resource leveling, and change requests. FAR 14 CFR (Aerospace) standards to include MIL-STD 881 (WBS) were used as our IMS architecture which allowed for successful customer understanding. This included monthly IPMR / presentations with customers and stakeholders to provide technical, schedule and cost status information. Some of the information (but not all inclusive) included in the IPMR reports:

Conveying the health of the programs which included data regarding what the IPT structures, the BCWS, the BCWP, ACWP, BAC, EAC, ETC, as well as any variances

Utilizing EVMS and performance metrics from Deltek Cobra along with Time Phased reports pulled from Microsoft Project and Epicor

Showing Program Risk Analysis along with Risk Mitigation

Many of the programs consisted of developing software that would interface between the independent platforms and the firmware/equipment being tested and analyzed

Reporting any successes and any failures, along with reasons behind each event

Always met our customer targeted timeframes and schedules

In line with budgetary goals and timelines, I was accountable for the development and execution of program-specific strategies and the sustainable profitability of multiple programs. I lead and coordinated cross-functional team efforts to include Optical, Software, Mechanical, and Electrical Engineering, Research and Development, Product Support, Supply Chain, Quality, and Manufacturing departments. We used the phase-gate approach to our new product development programs, along with blending both Waterfall and Agile methodologies to ensure program and product maturity. I was responsible for every portion of the products from R&D development to the obsolescence / DMSMS phases. Accurate forecasting was an essential tool that I used to ensure programs and products met both program/customer objectives. I was the primary point of contact and acted as the primary technical interface to the government and contractor leadership as well as the functional organizations. To be successful, I utilized highly collaborative and effective communication skills.

Software Skills:

Microsoft Project, Deltek Cobra, Epicor (ERP, resource timesheets and invoicing), Microsoft PowerPoint, Microsoft Teams, Power BI, Microsoft Teams Planner, Visio, Microsoft Access, Microsoft Excel, Word, Smartsheet, Govt eCommerce

GULFSTREAM AEROSPACE COMPANY 2018 to 2019

A $10B aircraft manufacturer and product service provider.

Repair Control Coordinator

Oversaw and managed all aspects of a FAR’s 14.CFR §145 aircraft repair facility. Coordinated all Part 145 repairs that occurred between customers, technicians, and management; Skilled in prioritizing critical clients; Aligned order requirements with organizational goals. Monitored, scheduled, and planned orders from conception to completion; Introduced and utilized the Agile methodology to create consistency across the teams. Analyzed, monitored, and controlled risk for maximum effectiveness to include bringing all procedures and processes regarding the scope of the customer orders into budgetary, regulatory, and corporate compliance.

Software Skills:

Microsoft Project, Deltek Cobra, Infor (ERP, resource timesheets, and invoicing), Microsoft PowerPoint, Microsoft Teams, Power BI, Microsoft Teams Planner, Visio, Microsoft Access, Microsoft Excel, Word, Smartsheet

UNITED ROTORCRAFT 2011 to 2015

A subsidiary of Air Methods Corporation, an OEM developer and manufacturer of medical interiors for military aircraft and armored vehicles.

Government Program Manager

Led cross functional teams and facets of the manufacturing of medical interiors to include planning, procurement, supplier quality, engineering, supplier sourcing, negotiations, contracting, FAR Part 45 in addition to DFARS, Part 245, Government Furnished Equipment, and performance for aircraft and armored vehicles. Managed multiple, multi-year government DoD programs with $165M+ budgets.

•Managed 20+ active projects simultaneously while meeting all scopes, schedules, and project related budgets.

•Achieved from 35% to 76% performance improvements in procurement, planning, and supplier performance.

•Increased on time delivery rating to customer from 12% to 98% within first year

•Increased on time delivery rate to customer from 20% to 76% in first year

•Decreased quality non-conformance from 25% to 4% over first two years

•Achieved total sales of $165M in 2015 which exceeded revenues goals for a three-year period.

•Reduced lead time for scheduled deliveries, product repairs, and product modifications by 20%.

•Reduced discrepant PO placement aging from 180 days to less than 45 days

•Conveyed the health of the programs which included data regarding what the IPT structures, the BCWS, the BCWP, ACWP, BAC, EAC, ETC, as well as any variances

•Utilizing EVMS and performance metrics from Salomon along with Time Phased reports pulled from Microsoft Project and Visual

•Presented Program Risk Analysis along with Risk Mitigation

•Detailing the DCAA/DCMA auditing schedules and foreseen risks/mitigation plans

•Reporting any successes and any failures along with reasons for each event

Software Skills:

Microsoft Project, Visual, Oracle, Salomon (resource timesheets and invoicing), Microsoft PowerPoint, Microsoft Teams, Microsoft Teams Planner, Visio, Microsoft Access, Microsoft Excel, Word, Smartsheet, Govt eCommerce

THREE RIVERS ORTHOPAEDIC AND SPINE, INC. 2008 to 2011

A $19M Stryker medical implant distributor.

Contract Administrator

Strategically and effectively guided all aspects of contract management from inception to close-out which included analyzing pricing, negotiations, auditing and transparency, Medicare/Medicaid compensation and reimbursement, performance management and optimization.

•Facilitated 85% business development of multi-divisional medical implant sales operation

•Developed a performance appraisal tool, increasing turnaround time for pricing feedback and thereby increasing customer retention by 85%

•Reviewed opportunities for continuous improvement of salesforce, data accuracy, and pricing performance

•Increased visibility and effective data usage for variables influencing the contractual process and performance.

•Increased visibility for contractual and company compliance with Sarbanes Oxley and OSHA and DoJ, regulations by 75%

•Implemented process improvements within Sales Support organization through streamlined utilization of pricing and financial impact tools and, reduced turnaround time of complex contracting processes by 20%.

Accounts Receivable Manager

Excellent hands-on experience in the planning and coordination of critical accounting and financial records. Managed and collected payables through excellent customer relationship management skills that covered a three- state territory and throughout several large healthcare systems.

•Spearheaded a series of special projects to identify and capture opportunities to recover payments from healthcare systems and independent hospitals.

•Developed, implemented, trained employees, and maintained processes and procedures for Sarbanes- Oxley compliance company wide.

•Coordinated processes for a client base of over 1,000

•Ensured compliance with company, OSHA, DoJ, and EPA regulations with an emphasis on hazardous materials and power industrial equipment requirements.

Software Skills:

Microsoft Office Suite, Peoplesoft, MountainSoft (ERP and timesheets), Oracle (Accounts Payable/Receivable, Invoicing, Contracts), Microsoft Access

EDUCATION / AFFILIATIONS

Master of Science, Finance, Magna Cum Laude, Colorado State University Global Oct 2021 Bachelor of Science, Business Management, Cum Laude, Colorado State University Global Sept 2016

Program Management Academy, PMP Boot Camp, Denver, CO 2021

Program Management Academy, PMP Boot Camp, Sacramento, CA 2016

Program Management Institute, Rocky Mountain Chapter, Colorado 2021 to Present

The National Society of Leadership and Success 2021 to Present

The Golden Key Society 2021 to Present

Sigma Beta Delta 2021 to Present

Society of the Honor Guard, Tomb of the Unknown Soldier, President’s Award for Excellence

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