Jeanne Arneson
Mid-Level Administration Professional
****************@*****.***
PHONE
Skills
Buying / Procurement
Customer Support Services
Administrative Assistant
Data Entry
Accounts Receivable
E-Commerce
Certified Medical Assistant
(CMA)
Taking Meeting Minutes
Calendar Management
Employee Onboarding
Talent Recruitment
Problem Solving
Kronos (Timekeeping Software)
Organizational Charts
Expense Reports
Self-Motivation
Fire Prevention
Travel Arrangements
Operations Management
Emergency Medical Technician
(EMT)
Emergency Departments
Collaborative Software
Project Management
Marketing
Document Management
Front Office
Leadership
Benefits Administration
Microsoft Office 365
Microcomputer
QuickBooks (Accounting
Work Experience
Jan 2007 - Dec 2019
El Segundo, CA
Senior Executive Assistant
DIRECTV
Supported multiple SVPs, Direct reports and Managers triaged daily conflicts as needed. Maintained heavy calendar schedules while working with multiple time zones and other assistants. Coordinated workflow through SAP, CRM, eLINK and Kronos timekeeping. Reconciled corporate cards, team expense reports and prepared team correspondence for meetings. Processed contractors for projects, team badge requests for locations and PC and mobility approvals. Scheduled heavy travel for SVP's, directors, and managers; provided detailed travel itineraries and processed visa passport requests. Provided support for employee movements, LOA, FMLA, and HR discrepancies. Scheduled off-site meetings, events and employee team training as needed, ad hoc projects. ● Guaranteed smooth communication between executive offices and departments; demonstrated leadership to maintain credibility, trust, and support with senior management teams. ● Heavy Calendar management with daily conflicts and a proactive approach to problem-solving with strong decision-making skills. ● Extensive executive travel arrangements including completed complex expense reports in a timely fashion. ● Organized and attended executive staff meetings, meeting minutes, and distribution of action items to attendees. ● proficient use of productivity and collaboration tools, MS office 365 suite Outlook, PowerPoint, Excel, Word, Teams, OneNote, SAP, CRM, EMR ● Reviewed time and attendance records, time-off requests, resolved timekeeping discrepancies to keep within guidelines. ● Maintain accurate, updated organization charts and distribution lists for the groups supported. ● Prepare and maintain Excel spreadsheets and PowerPoint presentations as needed. ● Ensured accurate diagnosis, swift resolution, and direct reporting of sensitive issues to the top management. ● Participated in special projects and ad hoc tasks, as needed.
Jan 1985 - Dec 1989
Torrance, CA
Primary Childcare Provider
Outpatient Administration
Representative - Outpatient Administration - Torrance Memorial Hospital, Torrance, CA
Jan 1984 - Dec 1984
Torrance, CA
Medical Assistant Front AND Back Office
M D AND Peter F Mastan M D
Software)
Quick Learning
SAP CRM
International Sales
Staff Management
Communication
Presentations
Effective Communication
Detail Oriented
Management
Decision Making
Operations
Family And Medical Leave Act Of
1993
Microsoft PowerPoint
Nursing
Medical Assistance
Microsoft Excel
Microsoft OneNote
Microsoft Teams
Customer Service
Quicken (Accounting Software)
Health Administration
Prioritization
Medical Laboratory
Agile Methodology
Microsoft SharePoint
Workflow Management
Microsoft Outlook
1981-1983