Customer Service Representative
Resume:
Jazmyne Hollingsworth
Dallas, TX *****
**********************@*****.***
A position in the Customer service field where I can utilize proven people-oriented skills to develop and promote a
positive work environment
Authorized to work in the US for any employer
Work Experience
Customer Relations Specialist
Baylor Scott & White Health - Dallas, TX
August 2022 to October 2023
Answer incoming calls from patients who needed to schedule an appointment, find a doctor, create an account, find a specialist, update insurance, make payments towards balance. Fraud Specialist
Genpact - Richardson, TX
November 2017 to May 2022
Review Apple Card applications, search and verify customers through lexis nixes to determine if customers qualified for a credit card through Apple. Reached out to customers if there was any missing or suspicious information on their application.
Service Attendant
Letot juvenile detention center - Dallas, TX
May 2017 to October 2017
Clean all areas of Dentention center, laundrey, prep cook and serve breakfast lunch and dinner. Cashier/Customer Service
Ross Dress For Less - Mesquite, TX
September 2016 to January 2017
seasonal- stock merchandise, hang and stock clothing items, greet customers, assist customer in finding items, ring up customers purchase and handle money, clean store Customer Service Representative
Worley Catastrophe Response - Irving, TX
January 2015 to July 2016
communicate with customers, agents and adjusters to facilitate the handling of insurance claims. answer insurance related questions from policyholders, explain processes for claim handling and take detailed messages for agents and claims personnel.
cashier/parts associate
Absolute Hyundai - Mesquite, TX
January 2014 to January 2015
Manage store, asist customers with parts, find order and sale parts. claen store area, do inventory of food products, stock items, handle money, open and close store Assistant Teacher
Childtime learning Center - Mesquite, TX
August 2012 to January 2014
supervise the children, created a curriculum for the classroom, prepare meals, assisted with homework Skills
• Microsoft, Excel, customer service
Education
N/A in Real Estate
Champions school of real estate
March 2023 to Present
certificate in Dental Assistance
Carrington college - Mesquite, TX
September 2014 to October 2014
diploma in Education Details
Forney Hs
August 2008 to August 2010
Skills
• Typing 35 wpm
• Call Center
• Customer Service
• Customer Care
Contact this candidate