Andre’a Williams, LPN 614-***-**** www.linkedin.com/in/nursedrea ***********@*****.***
Skills & Certifications
• Skilled in-patient care assessment planning, implementation, and evaluation • BLS Certification
• Proficient in written and electronic documentation to ensure accuracy and patient confidentiality.
• Experience with EPIC, PCC
• Performs well under fast pace / high stress environments.
• Demonstrates awareness and supports the principles of family
centered care.
• Cross-leader and change agent
• Intravenous Catheter Insertion Certification • Strong Communication Skills
• Critical Thinker
Professional Experience
LPN- Wellbridge of Rochester Rehabilitation/LTC
Licensed Practical Nurse January 2024 -Present
• Contribute to the assessment of patients in close collaboration with Registered Nurses
• Administer medications and observe patients to make sure they do not have adverse reactions to those medications
• IV incretion
• ATB administration
• Perform routine lab tests, bladders scan, ekg and
therapeutic services
• Complete new patient admission
• Educate patients and their families about recommended disease treatment plans,
including self-care post discharge, holistic health needs, available resources, and follow
up care
•Identify safety hazards and emergency situations to keep residents safe; take corrective action as appropriate
St. Joseph Mercy Oakland- Trinity Health Hospital
Emergency Department
440405 Woodward Ave, Pontiac, MI 48341
Licensed Practical Nurse February 2024 -Present
•Triage incoming patients based on level of injury or illness.
• Contribute to the assessment of patients and ensure the well-being of patients.
• Collaborates with multidisciplinary team to develop a cohesive plan of transition for patients.
• Administration of medication under the supervision of provider, monitoring for adverse reactions.
• Provide support to Registered Nurse in procedure area, including help with all procedures needed.
• Collaboration with multidisciplinary team to develop education to deliver to patients about
treatment plan including self-care post discharge, available resources, and follow-up care
St. Joseph Mercy Oakland- Trinity Health Hospital
Step Down/Med Surg
440405 Woodward Ave, Pontiac, MI 48341
Licensed Practical Nurse July 2023 – February 2024
• Provide Care and treatment to ill, injured and recovering adults. High Acuity
• Contribute to the assessment of patients and ensure the well-being of patients. • Monitor vital signs and Telemetry monitoring,
• Collaborates with multidisciplinary team to develop a cohesive plan of transition for patients.
• Administration of medication under the supervision of provider, monitoring for adverse reactions.
• Provide support to Registered Nurse in procedure area, including help with all procedures needed.
• Collaboration with multidisciplinary team to develop education to deliver to patients about treatment plan including self-care post discharge, available resources, and follow-up care.
•Provide patients with support and education
Travel LPN- Trilogy
LTC Lansing, MI
Licensed Practical Nurse August 2023 – January 2024
• Contribute to the assessment of patients in close collaboration with Registered Nurses
• Administer medications and observe patients to make sure they do not have adverse reactions to those medications
• IV incretion
• ATB administration
• Perform routine lab tests, bladders scan, ekg and therapeutic services
• Complete new patient admission
• Educate patients and their families about recommended disease treatment plans, including self-care post discharge, holistic health needs, available resources, and follow-up care
• Identify safety hazards and emergency situations to keep residents safe; take corrective action as appropriate
Mount Carmel St. Ann’s Hospital- Trinity Health Hospital
Emergency Department
500 S. Cleveland Avenue, Westerville, OH 43081
Licensed Practical Nurse October 2022 – July 2023
• Triage incoming patients based on level of injury or illness.
• Contribute to the assessment of patients and ensure the well-being of patients
• Collaborates with multidisciplinary team to develop a cohesive plan of transition for
• Administration of medication under the supervision of provider, monitoring for adverse reactions.
• Provide support to Registered Nurse in procedure area, including help with all procedures needed.
• Collaboration with multidisciplinary team to develop education to deliver to patients about
treatment plan to include self-care post discharge, available resources, and follow-up care.
Hilliard Assisted Living and Memory Care
4303 Trueman Blvd., Hilliard, OH 43026
Licensed Practical Nurse
• Assistance in resident admission including assessment, care needs, and screening.
• Communicate appropriately with clinical leadership for clarification and
direction regarding medication administration and resident care.
• Appropriate delegation and supervision of resident care provided by unlicensed personnel
within the scope of license.
• Maintain a working knowledge of state regulations, procedures, and policies.
• Monitor and assess residents’ health and well-being while implementing treatment plans put
in place by provider.
• Coordinate with multidisciplinary team to ensure continuity of care
Verizon Wireless Hilliard, OH
Customer Service Resolution Specialist January 2021- October 2022
Delivery of a positive, “one-call” customer experience by solving complex billing and tier 1 technical issues. Utilize consulting analysis to customize recommendations for additional products and services.
Supervisor HBA Customer Service May 2018- January 2021
Lead and direct 100% remote team, using virtual engagement tools to ensure team, using virtual
engagement tools to ensure team health, collaboration, morale, and positive behavior to meet company KPIs.
Senior Analyst December 2016- May 2018
Deliver strategic guidance and consultation to directors, senior management team, and supervisors leading skills development efforts to grow management capacity. Monitored supervisor and workgroup performance. Overseeing leadership training and scheduled meetings. Analyzing call mining results to identify key improvement opportunities and recommend strategic development initiatives.
Customer Service (varies of positions) May 2003- December 2016
Loyalty and Retention Coach, Supervisor Customer Service/Data Tech Support, Verizon Leadership program, Small Business and Government, Coordinator Data Technical Support., Retail Technician, Sr. Customer Service, Sr. Financial Service Rep.
Education
Central Ohio Technical College Completed 2022
1179 University Dr., Newark, OH 43055
• Licensed Practical Nurse
• Ohio License Number 183449.MEDS-IV
expires 10.5.24
• Michigan License Number 470-***-**** 4.25.25
Franklin University Completed 2016
201 S. Grant Ave., Columbus, OH 43215
• B.A
• 3.57 cum laude
Strayer University Completed 2014
2303 Dulles Station Blvd., Herndon, VA 20171
• AAB-Marketing
• 3.0 cum laude