Property Manager Management

Bess Cobb Herzel

*** ********** *****, ******* ******, FL 32003 904-***-**** ******@*******.***

OBJECTIVE:

Strong willed, driven individual seeking to excel with a company long term to which I can put my skills, experience and effort to work.

SKILLS & ABILITIES:

-Basic accounting, reconciliation, troubleshooting and problem-solving skills.

-Ability to adapt to changing environment and growth.

-Excellent communication skills (both written and verbal) and phone etiquette.

-Multitasking and adaptability as well as the ability to work under pressure.

WORK EXPERIENCE:

Property Manager

American Landmark; The Vue at Baymeadows, 352 Units; 8335 Freedom Crossing Trail, Jacksonville, FL 32256

May 2021 to December 2021

American Landmark; Palm Trace Apartments, 160 Units; 6870 103rd St. Jacksonville, FL 32210

May 2017 to September 2018

-Submit and code invoices daily through Nexus Payables.

-Prepare, create and adhere to yearly budgets.

-Maintain stable occupancy by focusing on resident retention, leasing and marketing.

-Daily us or OneSite/Realpage, all Microsoft programs, and other client tracking software daily.

-Walk property for annual inspections, make readies to ensure all units are up to company standard.

-Review and process payroll for onsite staff and on-call emergencies for after hour maintenance needs.

-Train new hire’s at multiple properties as needed.

-Perform due diligence for partnering/sister communities as needed.

-Lease and approve applications and leases for new residents.

-Resolve residential and employee conflicts.

-Follow company procedures and ensure onsite staff is following protocols.

-Assist regional manager as needed.

-Negotiate bids and contracts with vendors to stay within budget guidelines.

-Assist in investor tours to prepare for sales of properties.

Assistant Property Manager

American Landmark; Parkland at Orange Park; 348 Units; 1863 Wells Road, Orange Park, FL 32073

August 2019 to December 2019

Robbins Property Management; The Reserve at Mandarin, 520 Units; 4083 Sunbeam Rd. Jacksonville, FL 32257

July 2016 to May 2017

Landmark Apartment Trust; Autumn Cove Apartments; 280 Units; 350 Crossing Blvd, Orange Park, FL 32073

March 2014 to July 2016

-Collects/secures rental payments while making bank deposits and verifying accuracy.

-Walks move-outs/evictions and prepares charges for damages and other additional charges.

-Prepares accounting records and reports and also performs monthly close outs to ensure accuracy.

-Delivers late rent letters and contacts all residents who have unpaid rent/balances daily.

-Process evictions, attend hearings regarding evictions as needed.

-Assists with leasing duties to include showing apartments and preparing leases.

-Maintains the organization of community office files.

-Practices in the knowledge of laws, rules, and regulations concerning apartment leasing and management.

-Assists in the receiving and follow-up of work orders.

-Assists the property manager in manager tasks as needed.

-Acting manager in the absence of the property manager.

Leasing Consultant

American Landmark; Tapestry Westland Village; 268 Units; 6505 Collins Road, Jacksonville, FL 32244

December 2021 to February 2022

Equity Residential and Landmark Apartment Trust, Jacksonville, FL – Multiple Properties ranging from 280-350 Units.

February 2010 to March 2014

-Greet prospects and qualify by covering all criteria.

-Walk tour routes, vacant show units, model apartments and amenities daily.

-Demonstrate community and apartment/model and apply knowledge to prospects needs.

-Assist prospects in the application process by collecting deposit in accordance with the company procedures and Fair Housing requirements.

-Submit processed applications to the Community Manager for final approval. Follow up with applicant regarding status and assist in step by step process for documents needed for move in day.

-Ensure apartment is ready for resident to move-in while relaying to maintenance staff for any issues the apartment may have to ensure a smooth transition on move in day.

-Secure new resident signature(s) on appropriate paperwork prior to move-in.

-Assist Managers in renewals by delivering notices and following up with current residents to ensure a high retention rate.

ACHIEVEMENTS

-BA Bachelor of Arts in Communications – University of North Carolina, 1984

-Leasing Agent of the Year from 2010 – 2012 with 130+ leases.

-Maintained delinquency of 2% or lower for 12 consecutive months for 520 units.

REFERENCES

Dawn Predko: 904-***-****

Megan Reynolds: 318-***-****

Contact this candidate