Customer Service Loss Prevention
Resume:
Makesha Sparkman
Factory/Customer Service/Healthcare/Loss Prevention
Drummonds, TN
***********@*****.***
I've worked in healthcare,restaurant,call center, retail & factory.I've worked in a factory the longest and for many years and I also worked in Loss Prevention unarmed security and loved it. Authorized to work in the US for any employer
Work Experience
Forklift Driver
Delta Faucet Company-Jackson, TN
August 2023 to January 2024
Worked in pad locker scanning boxes and putting them on pallets.Drove cherry picker receiving and doing orders.
Pre-K Teacher
KinderCare Learning Centers-Antioch, TN
December 2022 to July 2023
I teach a pre K class with classroom of 18 kids.I am preparing them for kindergarten. Loss Prevention Specialist
Bargain Hunt-Antioch, TN
February 2022 to November 2022
I work security and work with metal detectors.I ensure the safety of others and monitor computer. Loss Prevention Specialist
Ross Dress For Less-Smyrna, TN
June 2021 to August 2022
I stood at the front of store to greet customers or would be mobile which means I'm walking the whole store while observing my surroundings and still greeting customers.I track and monitor store theft and I notify my Mod of any suspicious acts in store.
Forklift/Cherry Picker Operator
TennecoDriv-Smyrna, TN
November 2021 to February 2022
I've worked in packaging and returns now I'm in inbound receiving where I drive a folk lift and receive in our trucks.Operate a cherry picker while picking orders. Factory Worker
Magna International Inc-Spring Hill, TN
February 2020 to June 2021
Production operator on line 2
Production Worker
Lasko-Franklin, TN
August 2020 to October 2020
Went through fan parts separating the good from the bad. Working off a small assembly line. Factory Worker
ATCO INDUSTRIES-Spring Hill, TN
December 2019 to February 2020
Quality inspector
Production Technician
CalsonicKansei North America Inc.-Lewisburg, TN
September 2015 to December 2019
I've worked on the heater line and booster line now I work on presses building the parts for heater and booster line in the head department.
Prep Cook
Popeye's-Spring Hill, TN
January 2015 to February 2016
Responsibilities
Prepared sides for the board,follow safety procedures Accomplishments
Always being positive and keeping a smile
Skills Used
Listening skills,safety skills,and multitasking skills Teacher
CCA-Spring Hill, TN
June 2014 to June 2015
Responsibilities
Teach students to write,their ABC's numbers,how to share and be independent,make lesson plans,etc. Accomplishments
Being able to make a difference in children life
Skills Used
Listening skills,communication skills,safety skills Customer Service Representative
Ibex-At&t Uverse-Spring Hill, TN
September 2013 to May 2014
Responsibilities
·Set up new services
·Take payments
·Handle billing questions and issues
·Provide customer service.
Accomplishments
Being able to provide outstanding customer service! Skills Used
Typing skills
Prep Cook & Busser
Old Chicago-Franklin, TN
October 2012 to October 2013
•Prepare tables for customers
•Clean tables after customers leave
•Sweep floors,take out trash,and wash dishes
· Made sauces and dressings
· Cooked
Housekeeping
Claiborne and Hughes-Franklin, TN
May 2011 to October 2011
Dust and polish furniture and equipment
• Clean rooms, bathrooms, and work areas
• Replenish supplies
• Operate cleaning equipment
• Gather and empty trash.
• Follow procedures for the use of chemical cleaners and power equipment, in order to prevent damage to floors and fixtures.
• Notify managers concerning the need for major repairs or additions to building operating systems. Cashier/Sale Host
Burger King-Columbia, TN
August 2009 to November 2010
Read food order slips or receive verbal instructions as to food required by patron, and prepare and cook food according to instructions.
• Provide customer service
• Take food and drink orders and receive payment from customers.
• Clean food preparation areas, cooking surfaces, and utensils.
• Clean, stock, and restock workstations and display cases.
• Maintain sanitation, health, and safety standards in work areas.
• Operate large-volume cooking equipment such as grills, deep-fat fryers, or griddles.
• Serve orders to customers at windows, counters, or tables. Sales Associate
Rack Room Shoes-Columbia, TN
July 2008 to February 2009
•Clean shelves, counters, and tables.
• Demonstrate use or operation of merchandise.
• Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits.
• Inventory stock and requisition new stock.
• Answer questions regarding the store and its merchandise.
• Describe merchandise and explain use, operation, and care of merchandise to customers.
• Compute sales prices, total purchases and receive and process cash or credit payment.
• Greet customers and ascertain what each customer wants or needs. Education
High school diploma in Radiology
Columbia Central High School - Columbia, TN
August 2005 to May 2009
Columbia Central High School
2009
Skills
• • Able to provide excellent customer service.• Able to sell merchandise and use computers to enter• Proficient in working a cash register.• Skilled in providing care to others.• Skilled at taking vital signs• Skilled at answering customers question or inquires.• Able to work under pressure and meet deadlines.• Skilled at demonstrating goods and services.• Nursing Assistant•Able to set a table properly
• Quality Inspection
• Busser
• Food Preparation
• Host/Hostess
• Manufacturing
• Quality Control
• Microsoft Windows
• Assembly
• Operating Systems
• Warehouse experience
• Forklift
• Pallet Jack
• RF Scanner
• Materials Handling
• Order Picker
• Shipping & Receiving
• Load & Unload
• Packaging
• Loss Prevention
• Order Picking
• Security
• Quality Assurance
• Customer service
• Typing
• Load & unload
• Assembly
• Manufacturing
• Quality control
• Customer service
• Supervising experience
• Cash register
• Childcare
• Teaching
• Cash handling
• Sales
• Operating systems
• Forklift
• Cooking
• Quality assurance
• QA/QC
• Home health
• Caregiving
• Communication skills
• Packaging
• Typing
• Windows
Certifications and Licenses
Forklift Certification
August 2023 to August 2024
Assessments
Forklift safety — Proficient
October 2020
Best practices and safety hazards in forklift operation Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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