Geneva Hicks
Modesto, CA *****
209-***-**** genharr@gmail@.com
Administrative Professional with over 10 years of experience managing corporate level professionals and senior management personnel. Seeking to apply my detailed oriented talents and adaptable personalitly to fulfill a company needs. SKILLS
● Documentation and control
● Policy and Procedure Modification
● Reliable
● Accounts payable and receivable
● Managing calendars for senior staff
● Account Reconciliation
● Excellent multi-tasking ability
● Data entry
● Excellent with Word, Microsoft,Google
● Attention to details
WORK HISTORY
Administrative Clerk- 09/2024 TO PRESENT
MODESTO TOYOTA WORLD CAR DEALERSHIP-MODESTO, CA
● Accounted for every sale that each fiance guy did by checking it off in their sales books.
● Counting money for each deal if it was cash, check, or credit card and inputting the amounts into the systems.
● Receiving payments for repairs and our rentals
● Checking our back account for any ACH transfers from the day before
● Canceling any contracts that were added to the vehicle when a customer purchased it and then sold their vehicle. ( GAP,VSC…)
OFFICE MANAGER 03/2016 to 6/2023
Turning Point Community Program - Modesto, CA
● Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
● Maintained computer and physical filing systems
● Coordinated special projects and managed schedules.
● Developed standard operating procedures for all administrative employees.
● Managed budgets, appointment scheduling, employee and event itineraries and accounts to improve productivity initiatives.
● Sourced vendors for special project needs and negotiated contracts.
● Managed CRM database, including troubleshooting, maintenance, updates and report generation.
HOUSING SUPERVISOR 02/2013 to 03/2016
Turning Point Community Program - Modesto, CA
● Introduced prospective tenants to types of units available..
● Maintained original leases and renewal documents in digital and hardcopy format for the property management office.
● Maintained sufficient number of units market-ready at all times.
● Communicated regularly with key on-and off-site tenant contacts to achieve satisfaction with facility and services.
● Developed, reviewed and submitted property operating and capital budgets.
● Worked closely with client needs.
ADMINISTRATIVE ASSISTANT 02/2010 to 02/2013
Turning Point Community Program - Modesto, CA
● Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
● Executed record filing system to improve document organization and management.
● Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
● Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
● Handled client correspondence and tracked records to foster office efficiency.
● Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.
● Supported logistics for programs, meetings and events, including room reservations, agenda preparation and calendar maintenance.
● Monitored supervisor's work calendar and scheduled appointments, meetings and travel.
● Generated reports and typed letters in Word and prepared PowerPoint presentations. Certified Nurse Assistant 2004-2009
English Oaks- Modesto, Ca
● Monitoring patient needs and reporting any issues to Lvn or the Rn in charge that day or night
● Measuring vital signs, including blood pressure, oxygen level, and temperature
● Ensuring patient comfort by changing bedding, filling water jugs, and positioning items so they are in reach
● Helping patient to church and entertainment in the facility
● Helping patients with their daily needs, such as eating, bathing, dressing, and toileting
● Helping patients move from a bed to a chair or wheelchair and back EDUCATION
Institute of Technology - Modesto, CA Associate of Arts Medical Office operations and Billing & Coding