Information Technology Management
Resume:
Quinn Stewart
Lisle, IL *****
*********@*****.***
I have a background in fraud prevention, infosec, and ISO27001/SOC II audits. It is a fascinating field I have a passion for pursuing. I have roughly 10 years in the security field with an associate’s degree in information technology management and security, as well as a current endeavor to complete my bachelor’s and masters in information security.
Education
Associate’s degree in Information Technology Management (Grad. 2018) Pursuing a Bachelor’s and Master’s in Cybersecurity with Capella (Estimated grad date 2025 for my master’s)
Experience
Twilio (Infosec audit and analytics) July 2022-February 2023 Job Role:
-Verified assets and liabilities for customers during customer audits
-Completed audit Paperwork including, but not limited to, security questionnaires and reports
-Answered internal tickets
-Documented and updated policies and procedures
Chase Bank (InfoSec Analyst) August 2021- February 2022
-Reviewed alerts and flags on customers accounts for fraudulent activity
- Customer interviews to determine if cucumber is aware of activity on their account
-Basic Microsoft Office skills used while managing Fraud trend tracking KLDiscover (Infosec Analyst) October 2019- December 2020
-Verified assets and liabilities for customers during customer audits
-Completed audit Paperwork including, but not limited to, security questionnaires and reports
-Answered internal tickets
-Documented and updated policies and procedures
-Wrote a weekly company wide security newsletter with trends to watch for both company wide and general security trends to be aware of Capital One (Fraud Ops Specialist) February 2015-October 2019
-Reworked the account takeover process down from a two week period between numerous departments to a couple people handling the process in a couple days
-Assisted in how customer service and cucumber security communicate to cut down on Fraud
-Reviewed alerts and flags on customers accounts for fraudulent activity
- Customer interviews to determine if cucumber is aware of activity on their account
-Basic Microsoft Office skills used while managing Fraud trend tracking Skills
ISO270001/SOC II Type II auditing
Public speaking and presentation
Fraud Investigation
Vulnerability Assessment and Management
Policy writing
Project Management
Training and Mentorship
References available upon request.
Legal name: Kayla Stewart
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