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Resume:
Deanna Ziady
Rocky Top, TN *****
********************@***********.***
Looking for long term career opportunity with a great company that offers benefits. Authorized to work in the US for any employer
Work Experience
Enterprise Holdings work from home customer service Enterprise Mobility-Nashville, TN
March 2019 to Present
Assist customers in day today, operations including setting reservations, facilitating meetings between insurance companies and workshops to repair vehicles, facilitating meetings between customers and rental car facilities, educating on roles applying to each situation Service Advisor
CarMax-Madison, TN
March 2014 to March 2020
Assist & check in customers with repairs of vehicles, facilitate off lot appointments with other dealerships, keep Customer informed on process of repair, fix ire maintenance needs, courtesy callbacks Deli/Bakery Associate
Publix Supermarket-Goodlettsville, TN
March 2012 to March 2014
Assisted in bakery with baking breads, cakes, decorated cakes. Sliced meat in the deli and made soups and sandwiches in store as well as pastries. Oh, well, giving excellent customer service! Customer Service Representative
Best Buy-Madison, TN
February 2008 to March 2012
Initiating sales with a strong focus on upselling and closing the sale. Checking in to Geek squad service queue. Process credit applications, facilitate Best Buy for Business program rollout, count down drawers and deposits, train new hires. Saved the company over $10,000 in implementing the cross training of new hires to be able to work in all depts.
Education
GED
Family Christian Academy - Hendersonville, TN
June 2001 to July 2001
Skills
• Microsoft SharePoint
• Communication skills
• Microsoft Office
• English
• Meeting Facilitation
• Agile
• Process Improvement
• Night audit
• Cash register
• Behavioral Health
• Intake
• Medical office experience
• Typing
• Time management
• Office experience
• Negotiation
• Retail sales
• Marketing
Certifications and Licenses
Driver's License
March 2022 to October 2028
Food Handler Certification
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