SUMMARY OF QUALIFICATIONS
Highly skilled office worker with over 15 years experience in the administrative/clerical field. Self-motivated with strong work ethics and dedication to promoting the highest quality of service. Experienced using bilingual (Spanish/English) skills to enhance communication. Successful in working independently.
Swanson Tool Co, Frankfort, IL, Accounts Receivable Specialist, 1/2022 - Present
Overseeing the entire AR Department, operates efficiently, set objectives and implement strategies to reduce days sale outstanding and improve the collection process. Obtains revenue, track overdue accounts, reconcile account discrepancies, and communicate with customers regarding billing issues. Collecting payments from customers in a timely fashion, research invoices and investigate discrepancies to ensure deduction are accurate, handled customer inquiries by addressing customer questions or concerns about billing issues. Generated and created receivables reports to be submitted to management.
Swanson Tool Co, Frankfort, IL, Customer Order Specialist, 1/2020
Process all in coming customer sales orders to ensure accuracy on quantity, products, weights, unit cost. Inform sales departments regarding any discrepancies. Prepare all required paperwork, packing slips, bill of ladings. Evaluate all completed orders and finalize entry of order in the company's accounting system (Sage 100). Monitor customer orders to ensure the warehouse has properly shipped per the customer's request. Assist with Accounts Receivables and Accounts Payables while exercising the highest level of service and quality
Truck Tire Sales, Chicago, IL, Administrative Assistant, 2004 –2020
Responsible for invoicing, time sheets, payroll, collections, aging reports and paying the state and city payroll taxes. Experienced in customer conflict resolution. Responsible for accounts payable and receivables, in addition to trouble shooting any foreseen account discrepancies. Coordination of all employee’s schedules ensuring the company runs in a smooth and efficient manner. Responsible for all employee evaluations and disciplinary problems. Utilized Quick Books on a daily basis to produce the invoices, statements and process the credit card payments. Reconciled bank statements on a monthly basis. Update all Purchase Orders and take the service calls. Highly efficient and multi-tasking of heavy call loads and translating for the Hispanic community. Willing to take on additional responsibilities and challenges, displays excellent time management with high attention to detail as well as works effectively as a team member.
Joliet Montessori School, Joliet, IL, Spanish Teacher, September 2012 - June 2015
Responsible for preparation of the Spanish curriculum as well as teaching it to the elementary classes. Provided high quality language lesson development and delivery. Used a variety of instructional strategies to provide equity and excellence to students of all ability level. Maintained accurate records and grades for students and effectively work with parents.
Education: Robert Morris College, Chicago, IL, Associate Degree in Business Administration, 1984 - 1986
Skills: Microsoft word, Excel, Google Chrome, fluent in Spanish, SAGE100, detailed minded and very dependable.
References upon request