Josee Massenat Téléphone : (509-****-****
Clercine 8, Rte Carradeux, Ruelle Nelson Mandela
Email : ***********@*****.***
PROFIL
● Devoted patient Care Technician (PCT) with more than 9 years of healthcare experience in hospital and medical environment.
● Licensed CNA with strong clinical skills
● Dementia and Alzheimer’s knowledge
● CPR certified (cardiopulmonary Resuscitation
● Proven ability to listen attentively, solve problems quickly and efficiently and create high-quality professional relationships with clients
● Fully committed to following company procedures. WORK EXPERIENCE :
Patient Care Technician (PCT)
Jackson Memorial Hospital, Miami, Florida 2017-2019
• Obtained and recorded patient vital signs, weights, blood sugar level and reported results to staff nurse to identify changes from prior measurements.
• Promoted patient satisfaction by assisting with bathing, dressing, toileting and exercising.
• Assisted with patient admissions, discharges and tranferts.
• Documented patient intake and dietary requirements and aided with feeding and monitoring.
• Supported healthy patient skin with bedside baths, wound care and integrity cheks.
• Performed minor housekeeping tasks to keep patient area clean and sanitized.
• Collected biological specimens and packaged for laboratory transport to complete diagnostic tests.
• Responded to bell or light signal calls to assist patients with needs.
• Maintained all schedules by delivering patients safely and on time to procedure rooms.
• Changed soiled bed linens.
• Notified senior staff of patient emergencies to optimize outcomes. Restorative Nursing Assistant (RCNA)
Ocean Side Extend Care Center, Miami, Florida, 2016-2017
● Provided all daily living tasks to enhance quality of life for elderly patitents.
● Assisted residents with daily function.
● Assisted residents with lifting and transferring, range of motion.
● Residents ADL documentions.
● Supported patient admissions, discharges, and transfers to promote team efficiency.
● Maintained accurate and thorough documentation of therapy session outcomes to track patients progress towards treatment goals.
● Monitored and recorded patients weights and heights through admissions.
● Uses patients handling equipment in the tasks of lifting, transferring, repositioning and transporting patients.
● Implemented progressive patient mobility.
Style Attendant
Starwood Hotel, Miami, Florida, 2014-2017
● Perform a variety of cleaning activities.
● Ensure all rooms are cared for inspected according to standards.
● keeping track of cleaning supplies.
● Notify the supervisors on any damages, deficits and disturbances.
● Deal with reasonable complaints, requests with professionalism and patience.
● Follow strictly to rules regarding health and safety regulations Cashier
Style Farmer’ Market, Miami, Florida, 2013-2014
● Manage transactions with custormers using cask registers.
● scan goods and ensure pricing is accurate
● Collect payments whether in cash or credit
● Issue receipts, refunds, change or tickets.
● Resolve customer complaints, guide them and provide relevant information
● Greet customers when entering or leaving the store
● Track transactions on balance sheets
● Bag, box packages
● Handle merchandise returns and exchanges.
Medical Laboratory Technician
Covering medical National of Haiti Port-au-Prince, Haiti 2003-2007
● Collecting, receiving, labeling and safely storing samples to be tested
● Determining and performing tests needed for the analysis and report
● Recording tests and reporting the results
● Organizing and storing samples in accordance with all safety and other requirements to ensure the safety of personnel and integrity of the sample
● Cleaning and maintaining lab equipment, including recalibration of equipment. EDUCATION :
PCA/CPT Patient Care Technician: 2015-2016
Lindsey Hopkins Technical College, Miami, Fl.
Phlebotomy : 2016
Lindsey Hopkins Technical College, Miami, Fl.
Hospitality and Customer Service:
« Learning Skills for Life » 2013
Americain Hotel and Lodging Association
Florida International University (FIU)
Laboratoire de Technologie Médicale : 2001-2003
Institut d’Enseignement Chrétien : (SILOE).
High School
Lycee du Cent-Cinquantenaire, Port-au-Prince, Haiti SKILLS :
● Recording vitals signs
● Measuring body fluids
● Patient care focused
● Good listening skills
● Attention to detail
● Computer knowledge
● Adaptability
● Dynamism
● Teamwork
● Sense of responsablities
● Empathy
● Observing responses
Reference : Available upon request.