Merchandise Stocker Customer Service
Resume:
KASEY MAENNER
S U MMARY
Efficient Merchandise Stocker known for productivity and effectively completing tasks in fast-paced environments. Specialize in inventory management, organizational skills, and time management to ensure smooth operational flow. Excel in teamwork, communication, and adaptability, contributing to enhanced store efficiency and customer satisfaction.
E X P E R I E N C E
Merchandise Stocker
JCPenney Houston, Texas March 2023 - September 2024 Supervisor
OMY " On my Way" cleaning services Houston, Texas March 2022 - April 2023 Received and unloaded shipments of merchandise from vendors. Maintained accurate inventory records in accordance with company standards. Processed returns, refunds, and exchanges efficiently and courteously. Stocked shelves with new merchandise in a timely manner. Organized backroom storage areas for efficient retrieval of items. Ensured proper labeling on all products to ensure accuracy of pricing and product details.
Performed price changes as instructed by management team. Assisted customers with locating desired items throughout the store. Sorted merchandise into appropriate areas according to size, type, style, color. Cleaned shelves, counters, displays and other areas within the store regularly. Inspected merchandise for defects or damages prior to stocking shelves. Provided excellent customer service at all times while interacting with customers. Created attractive window displays using mannequins and props as directed by management team.
Transported damaged goods or excess stock back to warehouse and storage facility as necessary.
Lifted materials of varied weights on regular basis. Maintained neat, safe and orderly workspace to prevent accidents and injuries. Faced products on shelves and displays to meet company policies. Replenished items to maintain stock availability.
Moved and rebuilt shelves, racks and displays to increase visibility of merchandise. Stocked shelves, racks, and bins with new or transferred merchandise. Kept work areas clean, neat and organized for optimal productivity and worker safety.
Directed and supervised team of 15 employees in daily operations. Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
Tracked progress on projects and provided timely feedback to staff members. Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as S K I L L S
Barcode scanning
Product Labeling
Stock Rotation
Loading and unloading
Stockroom Maintenance
Merchandise Stocking
Customer Service
Loss Prevention
Product Organization
Friendly and Personable
Energetic and Outgoing
Flexible Schedule
Punctual and Reliable
C O N T A C T
*************@*****.***
Houston, TX 77042
E D U C A T I O N A N D
T R A I N I N G
Newman Smith High School,
Carrollton, TX
Stagehand
Upstage Center Houston, Texas January 2019 - March 2020 Stock Merchandiser
Cavender's Boot City Houston, Texas March 2012 - May 2016 necessary.
Performed monthly inventory checks to ensure sufficient stock levels for all products.
Monitored employee productivity levels on a regular basis to identify areas of improvement.
Provided guidance and direction to subordinates regarding job duties and responsibilities.
Analyzed financial data related to departmental budgeting activities on a regular basis.
Monitored employee productivity to provide constructive feedback and coaching.
Managed team of XX employees, ensuring high productivity and quality standards were met.
Developed and maintained a safe working environment, adhering to all safety protocols and regulations.
Fostered a positive and motivating work environment, leading to an increase in team morale.
Managed budget for department, ensuring all expenses stayed within allocated funds.
Oversaw inventory management, ensuring adequate stock levels and reducing waste.
Trained new employees on company policies, job duties, and performance expectations.
Organized tools and supplies for use during production. Assisted with the installation of audio-visual systems in venues. Placed furniture, platforms, risers or any necessary items required for a show and event.
Installed temporary power sources when needed.
Transported equipment between various locations as needed. Maintained accurate stock levels in store by replenishing shelves with merchandise.
Developed and implemented merchandising plans to optimize product visibility and availability.
Organized backroom storage areas to ensure efficient restocking of products. Monitored shelf tags and prices for accuracy, making changes as necessary. Conducted regular inventory checks to identify shortages or overages of stock items.
Created displays to promote new products and featured items. Assisted customers with locating desired products in the store. Responded quickly to complaints about out-of-stock items or incorrect pricing. Followed instructions to properly arrange merchandise items. Updated pricing and sales signs to promote merchandise. Prepared products by adding tags and readying pallets for restocking.
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