Customer Service Patient Care

LJ

LATOYA JACKSON

************@*****.*** 815-***-**** Kankakee, IL 60901

Efficient Returns Clerk known for high productivity and completing tasks swiftly. Specialized in inventory management, customer service, and process optimization. Excel in communication, problem-solving, and time management skills, ensuring smooth returns processing and customer satisfaction. Barcode scanning

Quality Control

Defect tracking

Microsoft Office

Warehouse Operations

Shipping and receiving

Workplace Safety

Customer service excellence

Transformco Manteno, Illinois

Returns Clerk- Remote

05/2022 - 03/2024

Received, inspected and processed returned items from customers. Verified accuracy of returns to ensure conformity with company policies. Assisted in preparing return authorization documents for customer records.

Riverside Miller Rehabilitation Kankakee,

Illinois

Certified Nursing Assistant

05/2019 - 05/2022

Assisted patients with activities of daily living such as bathing, grooming, and dressing.

Provided basic patient care by taking vital signs, measuring height and weight, and recording intake and output.

Reported changes in patient condition to registered nurse or physician. River North of Bradley Bradley, IL

Certified Nursing Assistant

01/2016 - 01/2019

Assisted patients with activities of daily living such as bathing, grooming, and dressing.

Provided basic patient care by taking vital signs, measuring height and weight, and recording intake and output.

Reported changes in patient condition to registered nurse or physician. Kankakee High School Kankakee, IL

High School Diploma

06/2004

Kankakee Community College Kankakee, IL

Some College (No Degree) in Registered Nursing/ Business Summary

Skills

Experience

Education and Training

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