Customer Service Front End

JAYLYNN VEGA

*** ********** **,*****, ****** States • 848-***-**** • ad8uly@r.postjobfree.com Individual with an organized nature and a proactive approach to problem-solving and self-development. Exceptional sales skills, a service-oriented personality, and an analytical approach to resolving customer issues. Certified in Early Childhood Education

Self-sufficient and confident

Strong work ethic

Sales experience

Customer service-oriented

Customer service

Communications

Organization

Supervision

Business Education - GED - 2022

Flushing High School - NY

Front End Supervisor - January, 2024 to April, 2024 Restaurant Depot - Union, NJ

Operate the cash register, conduct customer transactions, and balance the drawer. Greeted customers, assisted them in finding merchandise, and made recommendations. Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers. Greeted customers and assisted them with product questions, selections, and purchases, both in-store and online. Provided detailed information on product features so that customers could make informed purchasing decisions. Provided friendly and knowledgeable service to customers and quickly and effectively resolved issues. Front Desk Clerk - October, 2023 to December, 2023 VITAL Climbing Gym - Brooklyn - New York, NY

Answered phones, handled customer inquiries, and transferred calls appropriately. Promoted a superior customer experience by responding to customer concerns, demonstrating empathy, and quickly resolving issues. Welcomed, greeted, and assisted customers in a high-traffic environment. Provided accurate information about promotions, customer programs, and products. Ensured transaction security by comparing payment cards to identification. Childcare Teacher - July, 2022 to August, 2023

Artistic Einsteins Day Care - Queens, NY

Ensured the safety and cleanliness of the toys and surfaces by sterilizing and sanitizing them Provided interpretation for parents and guardians who spoke Spanish. Updated contact, medical, and progress information in the records. Used positive behavior management techniques to improve social interactions and emotional development Worked with kids one-on-one to meet their emotional and physical needs. Spoke with families and visitors about the program's policies and procedures. Planned and led games, reading time, and singing for groups of [Number] children. Was in charge of general housekeeping duties such as feeding, diapering, resting, and cleaning. Incorporated music and play into developmentally appropriate activities. Attended approved training and continuing education courses to keep my certifications. Professional Summary

Skills

Education

Work History

Advance Regents High School Diploma

Accomplishments

Contact this candidate