Customer Service Office Manager
Resume:
TINA PECK
************@*****.***
PROFESSIONAL SUMMARY
Highly organized and independant ; able to effectively coordinate tasks to accomplish projects with timelessness and creativity.
Detail - oriented and conscientious self-starter, able to strategize and prioritize effectively to accomplish multiple tasks and stay focused and calm under pressure.
High-energy, confident professional with an infectious enthusiasm for technology.
Experienced supervisor with the management style that motivates staff productivity.
Strong background in retail sales plus excellent customer service skills. Over five years experience as an office manager, 2 years experience as an area supervisor, and many years as a team leader
WORK HISTORY
Merchandiser Team Lead
APOLLO RETAIL Specialists Omaha Nebraska
All aspects of merchandising. Cosmetic resets in Bakers grocery store, Ulta Beauty, Family dollar,
Walgreens, CVS. Also was in charge of a team of 10 or more with new store set ups/remodules.
Fixture installs. Experience with the Zebra hand held machine, printing tags. Filling out job reports.
Ordering fixtures, and replacing them when they arrived at the store. Very good repor with store managers.
And the GM of the department we worked in. Also familiar with bin tagging. Customer surveys and audits.
Traveled from state to state when needed.
Sales Consultant
HINELINE HOME FURNISHINGS HARLAN, IOWA
Assist customers with product information, selection and purchase. Organize sales- floor to maintain clean well stocked showroom. Assembled, and loaded furniture into customer vehicles. Ensured each customer received outstanding service by establishing a friendly environment through pleasant greetings and acknowledging furniture related concerns. Demonstrated the ability to interact as a team member by communication. Sales of furniture andvflooring.
Team Leader
ALBERTSONS GROCERY STORE GARDEN GROVE, CALIFORNIA Responsibilities include develops/implement merchandising plans. Promote and market food products via store displays. Take inventory, removing expired/damaged products, replacing products. Meet with store manager on reordering products. Assist in surveying stores and forecasting products and sales. Address customer complaint or issues/maintain high customer service levels.
Office Manage
WESTERN TRANSDATA INC. – ORANGE, LIA Res day-to-day operation of the office. Develop procedures and systems for office personnel, including filling, billing, accounts payables, payroll and scheduling. Evaluate and manage staff performance. Design and implement office policies and procedures. Prepare operational reports and schedules to ensure efficiency. Handle customer inside sales department. Including all customer inquiries and complaints. Oversee adherence to office policies
and company procedures.
EDUCATION
High School Diploma: 1986
Orange High School Orange,California
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