Human Resources Management Analyst
Resume:
Sandra L. Ceballos
**** ******* ****** ***** ***** Airy, MD 21771
**********@*****.***
Cell: 301-***-****
Citizenship: USA
Federal Status: Retired/Contractor
Veterans Preference: 30% disability Service-Connected Disability: Scheduled A Eligibility
OBJECTIVE: Position as Program/Management Analyst/Executive Assistant PROFESSIONAL PROFILE: Organized, articulate Management Analyst and Human Resources professional with 20+ years of progressively responsible experience in the strategic areas of office management. International and domestic travel, and other administrative operations, supervisory procedures and systems. Excellent organizational, research and communication capabilities. Demonstrated ability to prioritize tasks, meet time-sensitive deadline and work independently to achieve goals. CORE QUALIFICATIONS:
• Administrative Expertise: Comprehensive executive-level administration and technical expertise. Skilled in implementation of and managing office procedures and systems. Extensive experience providing supervisory expertise in the area of administration, travel, human resources and office management.
• Computer and Database Management Skills: Broad-based computer software knowledge and database management. MS Word, PowerPoint, outlook, word perfect, and other military and civilian computer applications.
• Report and Document Preparation: Expertise in creating Excel spreadsheets, tables, and charts. Prepared formal correspondence and PowerPoint presentations for training classes and senior level meetings.
• Research and Analysis: Qualitative and quantitative analysis of information for senior management using various tools. Adept at researching, analyzing, extracting and archiving data for development reports and subject-matter files.
• Communication Skills: At ease interfacing with senior management, government leaders, clients, customers, and contractors
PROFESSIONAL EXPERIENCE:
A-TEAM Solutions
November 9, 2022-Present
12507 Marlow Road
40 Hours per week
Fulton, MD 20759
Program Manager: Cynthia Catugal
Management Analyst (Contractor for NIH/NIAID/DCR/PPAB)
• Prepares a variety of management and administrative studies to analyze and evaluate internal procedures, policies, processes and systems for the purpose of improving efficiency. Provide project management support to the DCR to include planning and development of project schedules and deliverables, tracking project milestones, managing timelines, pre-paring status reports, monitoring progress to ensure adherence to deadlines and providing logistical support.
• Communicate the progress of all ongoing projects and activities and prepare highly detailed action item lists, meeting minutes and emails; reconcile conflicting data information; correct errors and inconsistencies; work with appropriate program staff to discuss resolution and workarounds including reconciling past due invoices for purchase orders; updating staff NED records; processing payroll CAN change requests; correcting data in the Fellowship Payment System FPS; renewing maintenance agreements for existing equipment and services. Prepare personnel actions, including recruitments, promotions, pay adjustments, realignments, conversions, and termination of appointments; enter Personnel Action Request PAR and Recruiting workflow actions into Enterprise Human Capital Management EHCM; run a variety of HR reports.
• Process awards using the NIAID Awards and Recognition Processing Software ARPS to enter Special Act or Service Awards, Quality Step Increases, and Time-Off Awards. Generate procurement orders and perform receiving on orders using Acquisition Management Budget Information System AMBIS; enter funding requisitions and modifications into the NIH Business Systems NBS for DCR contracts; and work with assigned Acquisition Management and Operations Branch AMOB purchasing agent to complete complex orders; Verify Section 889 compliance
• Provide administrative and program support staff with travel policy, guidance and visual aide as it relates to processing of travel authorizations and travel vouchers in the Concur Government Edition CGE travel system; review all travel to ensure compliance with Federal Travel Regulations FTR.
• Develop, maintain, and utilize a wide variety of database management systems, spread-sheets, SharePoint, and shared drives ie. training dashboard, BFMB IAA folder, etc.
• Provide technical expertise and support along with advising management in administrative areas regarding program planning and support, administrative services, quality assurance, financial forecasting, budget formulation, procurement, contract administration, property and space management, and travel.
• Perform initial processing of training requests using the NIH Learning Management System LMS along with monitoring completion of request.
• Monitor trends and research by management associations and academic institutions and develop job aids, instruction and other materials to support management analysts. Cherokee Nation Operational Solutions, LLC
February 3, 2021 to July 28,
2021
777 W. Cherokee Street
40 Hours per week
Catoosa, OK 74015
Program Manager: Derek Witmer
Human Resource Specialist: (Contractor for DHA/MEDLOG)
• Conducted a variety of tasks within the Defense Health Agency (DHA). Assisted the Senior Human Resource Specialist/Management Analyst in developing taskers for all new hiring actions. Processed reclassifications of all positions as they became vacant. Assisted in hiring management for 5 Divisions under the DHA and tracked correspondence between all Division Chiefs. Coordinated interviews, references, and documentation for staff hiring, answered inquiries, and followed up daily.
• Updated spreadsheets and other tracking documentation on a weekly basis of all completed hiring packages. Developed a system of tracking the status of outstanding hiring packages not yet processed by their divisions. Created, managed, and assigned Task Management Tool (TMT) taskers. Composed and typed documents in final form in accordance with regulations (Position Descriptions). Provided complete packages (PD) and processed Civilian Awards. Participated in weekly executive staff meetings and provided input to PowerPoint presentations.
• Attended training classes as required.
DHHS/FDA/CDRH/OSEL/DALS
May 2015 to June 2018
Silver Spring, MD
40 hours per week
Supervisor: Sara Saidie
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Management/Program Analyst GS-0343-12
• Maintained employees leave records accurately and in accordance with OPM, HHS, FDA time and leave policies and procedures. Completed timekeeping records on a bi-weekly basis and within established payroll deadlines, entered leave information on appropriate timekeeping documents and maintain accurate records, corrected timekeeping errors. Provided information to staff regarding hours worked, leave, credit time, etc.
• Submitted travel arrangements in the appropriate electronic system and monitored for approvals, contacted traveler to review and signed completed authorization for approval, prepared and booked flights and hotels through travel system, changed flights if needed to be corrected. Confirmed ahead of time so that travel vendor or other errors could be resolved prior to traveler’s departure. Tracked spreadsheets and monitored all travel through to completion. Prepared and submitted travel vouchers for approval for payment, uploading all receipts and made sure traveler reviewed voucher before submission and approval. Entered all required travel information onto operating log, assigned accounting information to travel authorization to ensure correct financial source was used.
• Communicated with customers and vendors regarding requests, work products, and services, referring customers to appropriate sources for information and guidance. Assisted customers to finding solution to customer problems. Addressed and responded to customers’ requests in a timely manner. Maintained effective lines of communication with customers, either by telephone, email or in person.
• Division purchase card holder for authorization to purchased approved products through the IMPAC system. Obtained electronic or written approval from the Division Director prior to purchase through PurchD. Maintained IMPAC log and tracked all transactions via JP Morgan Chase customer website. Kept detailed and accurate files required by the bank card holder agreement, made sure that all receipts were signed and dated as orders were received. Coordinated and submitted original statement to OSEL bankcard approving official. Kept track of bank card balances so that all information was accurate and correct. DHHS/FDA/ORA/OMPT
September
2013 to May 2015
Rockville, MD
40 hours per
week
Supervisor: Ms Susan Laska
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Management Analyst GS-0343-12
• Maintained employee leave and earning records accurately and in accordance with FDA/OMPT time and leave policies and procedures. Completed timekeeping records on a bi-weekly basis and within established payroll deadlines, entered leave information on appropriate time keeping documents, corrected timekeeping errors. Provided information to staff regarding hours worked, leave, credit time, etc.
• Communicated with customers and vendors regarding requests, work products, and services, referred customers to appropriate sources for information and guidance. Assisted customers to finding solutions to customer problems/issues. Addressed and responded to customers’ requests in a timely manner. Maintained effective lines of communication with customers, either by telephone, email or in person.
• Entered all required travel information onto operating log, assigned accounting information to travel authorization to ensure correct financial source was used. DHHS/FDA/CDRH/DAM
November 2011
to August 2013
Silver Spring, MD
40 hours per week
Supervisor: Jon Casamento-301-***-****
Program Support Specialist GS-301-9
• Monitored trends and research by management associations and academic institutions and develop job aids, instruction, and other materials to support management analysts. Maintained employee leave and earning records accurately and in accordance with FDA/OMPT time and leave policies and procedures. Completed timekeeping records on a bi-weekly basis and within established payroll deadlines, entered leave information on appropriate time keeping documents, corrected timekeeping errors. Provided information to staff regarding hours worked, leave, credit time, etc.
• Division purchase card holder for authorization to purchased approved products through the IMPAC system. Obtained electronic or written approval from the Division Director prior to purchase through PurchD. Maintained IMPAC log and tracked all transactions via JP Morgan Chase customer website. Kept detailed and accurate files required by the bank card holder agreement, made sure that all receipts were signed and dated as orders were received. Coordinated and submitted original statement to OSEL bankcard approving official. Kept track of bank card balances so that all information was accurate and correct.
• Submitted travel arrangements in the appropriate electronic system and monitored for approvals, contacted traveler to review and signed completed authorization for approval, prepared and booked flights and hotels through travel system, changed flights if needed to be corrected. Confirmed ahead of time so that travel vendor or other errors could be resolved prior to traveler’s departure. Tracked spreadsheets and monitored all travel through to completion.
• Prepared and submitted travel vouchers for approval for payment, uploaded all receipts and making sure traveler reviewed voucher before submission and approval. Entered all required travel information onto operating log, assigned accounting information to travel authorization to ensure correct financial source was used.
• Communicated with customers and vendors regarding requests, work products, and services, referring customers to appropriate sources for information and guidance. Assisted customers to finding solution to customer problems. Addressed and responded to customers’ requests in a timely manner. Maintained effective lines of communication with customers, either by telephone, email or in person.
US Army, 318th Training Battalion
February 2007-
December 2009
Ft. Meade, MD 21755
60 hours per
week
SFC Justina Taylor 443-***-****
Senior Human Resource Supervisor (SFC)
• In charge of the S-1 Section pertaining to personnel, pay and travel. I worked with soldiers who needed promotion packets completed and also arranged for soldiers’ removal boards and handled any disciplinary documentation needed. Process classification or reclassification actions. Prepared orders and request for orders.
• Supervised 5 subordinate personnel to prepare and maintain Officer and Enlisted personnel records. Processed personnel for separation, deployment and retirement. Processed evaluation reports and awards. Ensured all documents were filed properly in Military Personnel Files & Medical records; ensured Soldiers audit their MPF annually; prepared award documents as required; ensured ARIMS files are managed properly; ensured additional duties book is kept current; supervised the preparation of NCOER and OER shells
• Prepared command memorandums as required; ensured promotion packets are properly prepared; supervised and trained subordinates; performed other administrative duties as assigned. Trained personnel and prepared travel orders and Active Duty orders for training and deployments. Responsible for Military Pay and submitted payroll for Army Reservists on a monthly basis. Established deployment readiness exercises and counsel Soldiers on benefits for family members while deployed.
• Responsible for timely Personnel Accounting and Strength Reporting; responsible for the Accountability and readiness of all assigned and attached personnel, to include direct supervision of one NCO and 5 subordinates. Additional duties assigned was Weight Control NCO, Postal NCO, Training NCO in the area of administration.
99th RRC
June 2002 to
February 2007
Gaithersburg, MD 20871
60
hours per week
SFC Arnold Walls 360-***-****
Career Counselor/Retention NCO-E-7
• Processed Soldier benefits, re-enlistment entitlements, and retirement options efficiently; improved the career quality of 5 Army Reserve Units.
• As Retention NCO, assisted the 1SG with retention interviews resulting in an over 90% extension rate among eligible Soldiers.
• Advised the Battalion Commander, Command Sergeant Major, and company command teams on all aspects of the Army Retention Program; provided supervision, training, and guidance to 1 company Retention NCO; liaisons with local personnel and finance offices to facilitate Army retention incentives; prepared and maintained statistics and reenlistment residual files on all enlisted Soldiers.
• Interviewed, counseled and qualified soldiers for transfer, reenlistment, extension, and warrant officer; explained benefits and incentives; prepared reenlistment, extension, transfer, and warrant officer forms and documents; provides career and transition assistance to the soldiers of the USAR; conducts professional development programs; served as commander's primary agent for retention, transition and warrant officer activities; explained USAR benefits to family members and staffed a family assistance center during mobilization.
• Recruited Soldiers from the Inactive Ready Reserves to the Active Reserves and placed in Army Reserve Units in my geographical area.
DHHS/HRSA/HAB
March 2000 to Jun 2002
5600 Fishers Lane
40
hours per week
Rockville, MD 20857
Program Analyst GS 343-09
• Analyzed, evaluated and recommended solutions in terms of support to HIV Directives, with contingency planning, material distribution, management operations. Based on data analyses, develops and provides guidance to supervisors, director on the execution of data information support. Responsible for management and proper staffing of the Directors tasking, Requests for Information, and Operational Needs Statements. Developed and recommended administrative policy, goals, performance objectives, internal controls, and management programs.
• Established and maintained stakeholder relationship management in terms of external organization communications/coordination. Assisted in the design and development of cost- benefit studies, business case analysis, and made assessments using activity-based management and computations relating to core competencies, business practices and resource usage. Work consisted of projects and/or other assignments requiring analyses of inter-related issues of effectiveness, efficiency and quality of substantive medical information programs of great importance to HAB mission.
• Independently planned, scheduled and carried out major projects, expanding or narrowing the scope as considered appropriate. Kept supervisor informed of overall project status and points of unusual controversy or sensitivity. Decisions that are precedent setting may be subject to review for their effect on agency policies or goals.
• Assisted in the development of program realignment strategy and supported adjustments to promote program sustainability.
DHHS/HRSA/MCHB
September 1998
to March 2000
5600 Fishers Lane
40
hours per week
Rockville, MD 20857
Administrative Assistant to the Deputy Director GS-303-08
• Supervised performance of administrative functions for other Administrative Assistants. Reviewed and edited correspondence prior to release, submission for signature, or other disposition.
• Conducted periodic review of files to ensure proper filing of correspondence. Controls use of reproduction facilities and reviews items to be reproduced.
• Received inventories, and signs hand receipts for office equipment. Coordinated administrative activities with other organizational elements and staff sections.
• Wrote office SOP, job descriptions, and directives, determines requirements for office equipment, supplies, and space.
• Prepared documents for destruction or other disposition. Ensures proper accountability of documents based upon the degree of classification.
• Receives publications, establishes and maintains publications library. Provides technical training and instructions to subordinates. Requisitions and stocks blank forms.
• Prepared all travel and submitted vouchers upon completion of travel for Deputy Director. MILITARY SERVICE
US Army 1974-1976 E-4 Admin Clerk
US Army Reserve 1977-1983 E-6 Human Resources
US Army 1983-1985-E-6 Human Resources
US Army 1985-1993 E-7 Recruiter
US Army Reserve 1993-2002 E-7 Senior Human Resource Sergeant US Army 2002-2007 E-7 Career Counselor
US Army 2007-2009 Senior Human Resource Sergeant (Supervisor) Retired from US Army 1 December 2009
EDUCATION AND TRAINING
San Francisco State, Los Angeles CA College Coursework completed July 1992 American Military University, Charleston WVA, College Coursework completed August 2011 JKO Training-Army Contractor-2021
Human Resource Training-Army Contractor-2021
Computer Security Course-Federal 2017, 2021 and 2022 Ethics Training-Federal, 2017, 2021 and 2022
Contract Management Certification Course-Federal 2017 Travel Class-Federal 2011 and 2017
ITAS Timekeeping-Federal 2011 and 2017
Purchase Card Certification-Federal 2011 and 2016
EOL Training-Army 2009
Realtor Course-Civilian Private 2008
Pay/personnel Course-Army 2007
Defense Travel Course-Army 2002
Retention/Career Counselor Course-Army 2002
Project Manager Course -Federal 2001
Recruiter Course-Army 1986 and 1990
Finance and Accounting-Army 1984
Advance NCO Academy-Army 1984
Personnel Management Course-Army 1983
Unit Supply Course-Army 1983
Admin Clerk-Army 1974
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