******.*********@*****.****** com Conyers, Don GA +1-470-***-****
WORK HISTORY
Personal Assistant at ANTONIO S AUTO SALES AND MECHANIC REPAIRS 05/2022 - Current (2 years)
Part Time position
customer support
Inbound calls
Schedule appointment for pick and drop off
Pick up parts after hours
Call out to different Auto part store for parts
Credit card and or debt card transaction
CSR Customer Service Representative at United Health Care staffing 08/2021 - 05/2022 (1 year)
I was a customer agent that answer inbound calls from Medicare AARP members who need assistance
with their plans. Assist cardholders with accounts queries, billing issues and payment arrangements.
I also gave co pays and verified insurance plans and eligibility for members who request information.
If members needed help with any assistance from the community I looked up free food pantries and
community s. I contacted Doctors office for patients to schedule appointments. I change addresses and
phone numbers or and added authorized representative to members account. I addressed and processed
medical calls while strictly following all HIPAA compliance privacy and confidentiality standards.
Front Desk Receptionist at HHS Staffing Amazon
03/2019 - 05/2021 (2 years)
Greets patients and answers the phone in a courteous and professional manner. Sign in and out patients.
Communicates services delays to all involved (including the patient) with regards to the wait time. Follow
all HIPAA compliance.
Maintain an organized and clean work and reception area. Delivery Driver at Metromax Express LLC Amazon
09/2020 - 01/2021 (5 months)
Load packages on assignment truck for delivery and unload any leftover packages at the end of the
day. Greet Customers If received packages by hand. Call customer care service and support as needed.
Deliver on time or schedule packages. Safe driving. EDUCATION
Cornerstone Christian Academy
Graduated 2004
SKILLS
material requirements planning, 0 year
procurement, 0 year
operations management, 0 year
purchasing, 0 year
manufacturing, 0 year
strategic sourcing, 0 year
technical services, 0 year
LANGUAGES
Arabic, Bilingual
English, Fluent
French, Academic
SOCIAL NETWORKS
Facebook, https://Facebook
Twitter, https://twitter.com/ChrisMo53589848
Linkedin, https://www.linkedin.com/in/agnes-rose-8433153/ ABOUT ME
I served in the military
I have a drivers license
I have management experience : 11 years
I have a security clearance