Accounts Receivable General Manager
Resume:
Amy Chandler
Burlington, NC *****
*************@*****.***
To obtain a position where in my interpersonal skills, critical problem-solving abilities, and financial analytical abilities are maximized. Work Experience
Service Admin
Cintas
December 2020 to Present
• Route Balancing
• Order uniforms
• Make necessary changes to customer invoices
• SAP
• Working with customers that has National Accounts
• Assist SSR’s
• Assist Service Managers and General Manager
• Multitask daily
Billing Coordinator - Billing Department
Guilford Orthopedics and Sports Medicine - Greensboro, NC 2017 to December 2020
Responsible for processing claims for payment with insurance carriers, patient billing, collections.
● Processes claims with insurance carriers for payment
● Reviews aging accounts receivable and rebill any A/R over 60 days or older
● Run age trial balance at least monthly to track insurance companies payment
● Post patient check payments, online availity payments, credit card payments.
● Call patients daily to go over surgery date and collect surgical deposits.
● Establish payment plans for patients as appropriate for collection accounts
● Available to answer questions as needed for patient's and employee's in other departments
● Multi task duties and responsibilities, activities may change at any time with or without notice Accounts Receivable Specialist-Negative Balance Department Laboratory Corporation of America - Burlington, NC 2010 to 2016
Responsible for the research analysis of all returned refunds to the negative balance area which includes:
o Reconciliation of General Ledger
o Reallocation of funds to appropriate specimens
o Processing the appropriate void, cancel, reissue, and/or escheatment to close outstanding A/R checks
o Maintaining communication with other areas including management o Using the Catalyst stem from Source net to research inventory, track, and process the actual checks o Lia son between many other departments including Patient Billing, Policy Analysis, Refunds, and Client
● Process patient balances, as well as Insurance, and Government payors negative balances
● Analyze patients' and insurance accounts to evaluate refunds or adjustments;
● Researching and solve discrepancies in a timely manner using PF8 and Artiva systems
● Use critical problem-solving abilities to make appropriate and sound decisions
● Handling insurance companies' service calls resulting in superior customer service building a company relationship with the different companies, and problem resolution
● Perform special projects and other duties to fill the gaps and meet the needs of the department and ultimately of the company
● Research, trouble-shooting issues related to payments and processing issues to achieve better service benchmarks
Accounts Receivable Specialist- Remittance Operations Department Laboratory Corporation of America - Burlington, NC 1997 to 2010
Receive and process payments from Medicare, and Blue Cross Blue Shield grossing over $1.5 billion annually.
● Maintain a 48 hour turnaround time to ensure timely postings to patients' accounts in the LCBS System
● Handled and processed adjustments on patients' accounts
● Assured all payments and/or refunds are processed timely
● Performed special projects, and other duties to meet department requirements, as well as the company's requirements
● Researched, trouble-shooting, problem resolution related to payments, and processing concerns
● Worked daily with the BDS System
Teacher's Aide
Rainbow Daycare Center - Yanceyville, NC
1995 to 1997
Provide assistance to the head teacher in a classroom setting
● Work with toddlers to provide foundational behavioral, and learning environments during precious formative years
● Help design age-appropriate instruction, and recreational activities for children ages 6 months-5years old
● Begin to evaluate emotional, physical, and mental abilities and acuity for youth ages 6 months-5 years old
Education
Piedmont Community College - Yanceyville, NC
1994 to 1997
Bartlett Yancey High School - Yanceyville, NC
1990 to 1994
Skills
• Adding machine
• Catalyst
• Excel
• Powerpoint
• Word
• Answering
Certifications and Licenses
Driver's License
Additional Information
Computer Skills:
Word, Excel, Powerpoint, 10-key Adding Machine, Turnstyle, Reflections, Catalyst, MyStyle, Access
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