Customer Service General Laborer

LAUREN OELSCHLEGEL

New Caney, TX ***** 832-***-**** ***************@*****.***

SUMMARY

Reliable Labor Worker comfortable handling physically demanding tasks across long shifts and through problematic weather conditions. Proven resourcefulness and handling of difficult labor projects. Juggles multiple tasks to keep assignment timelines on schedule. Established reputation for punctuality and dedicated work ethic.

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

SKILLS

Organization

Safety Procedures

Vehicle Maintenance

Time Management

Safe Driving Techniques

Safety Protocol

EXPERIENCE

01/2024 - 02/2024 General Laborer

Vam Usa - Houston, TX

Cleaned tools, equipment, and work areas in order to maintain a safe and organized workspace.

Collaborated with team members to complete assigned tasks and meet tight deadlines.

Ensured that all safety regulations were followed while working onsite. Removed debris from construction sites and disposed of it properly. 10/2021 - 12/2023 Wrecker Driver

Fast And Furious! - Porter, TX

Loaded and unloaded disabled vehicles onto flatbeds or wheel lifts. Assisted customers with roadside assistance needs including jump-starts, lockouts and tire changes.

Provided prompt, safe and courteous towing services. 02/2020 - 05/2021 Call Center Representative

Alorica - Humble, TX

Answered incoming calls and provided highest level of professionalism and knowledgeable service to every customer.

Answered incoming calls from customers and provided assistance with product inquiries, billing questions, and other customer service related issues.

Maintained high levels of professionalism while interacting with customers via phone or email.

Maintained strong call control and quickly worked through scripts to address problems.

01/2019 - 08/2019 Front End Associate

Walgreens - Spring, TX

Maintained clean and clutter-free front-end area.

Processed customer transactions and provided excellent customer service.

Collected and relocated shopping carts, baskets and reusable bags to appropriate areas.

Greeted customers warmly upon arrival and identified their needs.

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