Data Entry Residential Aide
Resume:
Cora wilson
Bronx, NY *****
********.**@*****.***
SUMMARY OF SKILLS
*Team Leader *Project Administration
*Training & Learning Strategies *MS Office Word, Data Entry
*Coaching & Developing others *Interpersonal & Organizational Skills
*Guiding, Directing & Motivating *Client Care & Client Service
EDUCATION & CERTIFICATIONS
F80-Fire Safety & Alarm Systems (Homeless Shelters)
Payroll Policy & Procedures
Security 16 Hour License
GED
Harm Reduction Training
EXPERIENCE
Residential Aide Supervisor (2/2022-1/2024) – New Providence Women’s Shelter
Supervised and trained Residential Aides
Created post assignments and breaks for RA’s
Served as a liaison between all departments
Ensured compliance with DHS requirements and procedures
Maintained communication with Assistant Director and Program Director
Performed all duties of a Residential Aide
Residential Aide (7/2020-2/2022) - Kenton Hall Men’s Shelter
Assist clients with Mental Health/Substance Abuse issues to obtain and maintain healthy lifestyles
Maintained rapport with clients and case managers to coordinate social interaction
Resolved conflicts and offered alternatives to better communication between client and case managers
Created and submitted incident reports in CARES
Conducted fire drills to ensure the safety of clients and staff
Assist with the Occupational Therapists/Medical staff/Psychiatrist to report clients’ behaviors
Maintenance (1/2019-6/2020) - Parks Department
Provide general maintenance and custodial services at various New York City parks
Inspect and evaluate the physical condition of areas to determine type of work required
Perform cleaning duties; sanitizing and supplying restrooms; wiping furniture and equipment
Inspect work performed to ensure it meets specifications and established standard
Security (12/2015-5/2016) - Providence Residential Home
Observed and Secured Facility Entrance
Practiced Fire/Safety Protocols
Transported deceased residents to Mortuary Department
Receptionist (1/2015-8/2015) – Morris Park Dental
Clerical Work
Scheduled appointments
Filing; Payroll and bookkeeping
Answered phones
Established rapport with visitors
Warehouse Worker (6/2014-1/2015) – Wise Inventory
Operated office equipment
Filing and data entry
Prepared office reports
Conducted inventory, balances, price lists and issued materials for each specific office
Utilize the computer to maintain all pertinent records
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