Customer Service Office Assistant

Michelle L. Maines

***** ****** ** * ***. K***

Tacoma WA, 98446

253-***-****

**************.***@*****.***

Skilled Office Trade

I am seeking a full time position that will utilize my outstanding skills in leadership and customer service. Also excellent software, organizational, communication, and multitasking skills. I have strong time-management skills and the ability to prioritize work, excellent attention to detail and problem solving skills. I am ambitious, hardworking and want to find a company that I can grow with as I help achieve your goals. I am personable, reliable and will prove to be an asset to the company.

PROFESSIONAL EXPERIENCE

Meridian Collision Center

Receptionist/CSR Puyallup, WA 10/2019-7/2022

•Answer multi-line phone

•Statements

•Customer/insurance Bill outs

•Scheduling

•Filing

•Customer service

•CCC One

Guest House Motel

Housekeeper Fife, WA 7/2018-2/2019

•Cleaning bathrooms

•Making beds

•Time management

•Working independently

McDonald's

Certified swing shift manager Puyallup, WA 9/2012-3/2015

•Manage a group of employees

•Cash handling/deposits

•Leadership

WSIADA

Office Assistant Auburn, WA 4/2010-5/2012

•Answer phone/transfer direct calls

•Scheduling

•Billing/QuickBooks

•Ordering supplies

Imagenet Kent, WA 11/2008-3/2010 Document processer

•Sort/prep

•Meet and exceed expected PPH production goals

Exotic Metals Forming Company Kent, WA 1-/007-11/2008

Shop Support

•Assembled environment control systems for Boeing Aircraft

•Cutting, grinding, and prepping four types of metal

•Measure precise tolerant’s for Boeing

PostNet Puyallup, WA 3/2005-1/2007

Customers Service

•Shipping, Receiving, DHL, UPS, USPS, FEDEX, and International

•Mail sorting, bulk mailing, packages

•Copy, fax, filling

•Meter machine

•Telephone Procedures

•Business projects, and design

•Sales, customer service, Invoices, ordering supplies, laminating

EDUCATION

Emerald Ridge High School Puyallup, WA Diploma. 2002-2005

Lincoln College Online Henderson, NV Medical Billing, Coding 2007

Pierce College Puyallup, WA Business Management 3/2012-1/2013

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