North Carolina Customer Service

Chris Cheng

***********@*****.*** 980-***-**** Charlotte, NC LinkedIn:www.linkedin.com/in/chris-cheng-784843270

Cybersecurity specialist bringing experience in management, training, customer service, and accomplishments in increasing business revenue. Completed a certificate in Cybersecurity, earned at the University of North Carolina at Charlotte. Knowledge and experience with Cloud, Linux, and skilled with splunk SIEMS tools, used to make statistical reports for university courses. Hands-on learning with building cloud infrastructure which helped host websites we created. Knowledgeable in Networking and firm understanding of Linux and the command line.

TECHNICAL SKILLS

●Azure Cloud

●Burp suite

●Computer Networking

●Cryptography

●Kali linux/Metasploit

●Linux OS

●SIEMS tools (Splunk)

●Wireshark

Education

University of North Carolina at Charlotte Cybersecurity Certificate:

Charlotte, North Carolina 9/18/23

Certifications

Security + : C ompTIA

PROJECTS

Building Azure Cloud to host Websites UNCC Cyber security Bootcamp Designer/Creator of Azure cloud host

●Helped design and create a fully functional Cloud that hosted my website.

●Created a cloud in azure using docker containers that has specific configurations. Designed from the ground up and configured the settings from Ip addresses to firewalls in order to help suit the needs for the website that needed to be hosted.

●Configured the HTML code for a fully functional blog post website.

IOT light bulb hack UNCC Cyber security Bootcamp Tester

●Looking for vulnerabilities involving Kasa light bulbs

●Using Wireshark, intercepted traffic finding the ip address associated with the light bulbs.

●Helped in editing the python script to change the colors of light bulbs.

Professional Experience

Indigo Road 11/27/16 - 01/01/24

Chef Charlotte, North Carolina

●Managed and trained staff over the course of 6 years for improved labor, resulting in a reduction turnover rate of 90%.

●Helped with creative direction on ever changing seasonal menu items, which resulted in $20,000 surplus in sales.

●Maintained and improved quality, acquiring a 4.9 star review on yelp and open table.

Nikko 5/10/13 - 11/20/16

Chef Charlotte, North Carolina

●Managed operations exceeding 400 guest reservations per night, resulting in $50,000 in sales in a 2 day period.

●Host events of 100 to 200 regularly, including business meetings and private events.

●Implemented changes and different procedures which helped maintain a 99% sanitation score year round.

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