Customer Service Fine Dining

David Eduardo Garcia

**** **** **. ***, *,A. 347-***-****

Glendale NY, Zip, 11385. ************@*****.***

Objective,I am pursuing a permanent and stable position where I can confidently apply my exceptional customer service skills and extensive knowledge in the food and bar service industry.

Professional Summary;I possess a competitive edge over other candidates due to my extensive experience working as a Busser, Food Runner, and Expediter in top-tier city establishments, including restaurants and nightclubs. This background has honed my skills, fostering a superior level of attention to detail, along with a profoundly open-minded and innovative mindset.

EXPERIENCE.

01/2023-7/2023 TORRISI Bar And Restaurant, “Major Food Group” (Nolita, NY)

Barback

Supported bartenders by stocking and replenishing bar supplies, ensuring efficient service, maintained cleanliness and organization of bar area including restocking glassware, utensils, and napkins prepared garnishes and ingredients for cocktails according to established recipes, assisted in the setup and breakdown of bars for events collaborated with bartenders to ensure timely delivery of drinks to customer, provided exceptional customer service by promptly fulfilling drink orders and addressing customer inquiries or concerns, managed inventory levels of hoveraaes mixers ice and other supplies to prevent shortages during busy periods followed all safety protocols regarding handling of hazardous materials such as cleaning agents or broken glassware, worked efficiently in a fast- paced environment while maintaining attention to detail.

02/21-12/2022 SCARPETTA, “THE SEVILLE” “Ldv Group” (Nomad, NY)

Barback

During my role, I was responsible for ensuring the smooth opening and closing of the bar, restocking supplies, and garnishing drinks to perfection. Additionally, I provided support to the staff and oversaw overall bar operations. Maintaining a clean and inviting environment was a top priority, and I regularly checked in with guests to ensure their satisfaction. I also played a key role in managing inventory and placing orders for our selection of liquor.

09/2013-01/2021 MARQUEE, Night Club, “Tao Group” (Chelsea, NY)

Head barback

I efficiently managed opening and closing duties, restocked the bar, garnished drinks, supported staff, and oversaw bar operations. I rigorously upheld cleanliness standards, proactively engaged with guests, and took charge of inventory management and liquor ordering.

08/2011-09/2013 OSTERIA MORINI “Alta Marea Group” (East Village, NY)

Barback

Responsible for keeping the bar stocked with liquor, glasses, napkins, juice, and other items cleaning bar and bar surfaces, including spills and broken refilling: Refilling ice wells, garnishes, and beverages Irganizing the counter and glassware help with bar guests, wash and polish glassware, and removing trash, my goal is to sake and keep liquor under budget.

04/2009-08/2011 MEGU, Restaurant (Midtown East, NY)

Head Barback

Assist with opening and closing duties at the bar, including restocking, managing inventory, garnishing drinks, cleaning, and supporting staff. Maintained cleanliness, checked in with guests, handled emergencies, managed inventory, and assist with bottle and drink tickets for a consistent flow of drinks.

04/2008-04/2009 CAFE GRAY And GRAYZ (Midtown West, NY)

Barback

Ensured full support for bartenders in overseeing all bar operations, providing exceptional food and beverage service, creating and maintaining a welcoming atmosphere, and promptly reporting low stock levels. I consistently organized and fully stocked the bar, maintained par levels during service, and exceeded the expectations of guests. Furthermore, I maintained the highest standards of cleanliness and presentation, adhering strictly to sanitation, safety, and alcohol beverage control policies.

01/1992-04/2008 BAR MASA, BR GUEST, NOBU 57.

Barback

Setting and breaking down the bar, polishing wares, stocking and maintaining the bar, assisting the head bartender with bar operations, menu knowledge of food and beverages, helping with the inventory and ordering of liquor.

Skill=Speak and write English and Spanish fluently, computer skills. basic knowledge of cocktails, ability to work and think under pressure, a team player, accurate inventory, positive attitude and a problem solver, engaging personality, and a strong work ethic, friendly, and quality service at all times.

References Available upon request.

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