Customer Service Data Entry

BRENDA CLAY-OZENNE

Hamden, CT ***** 203-***-**** ***********@********.*** Bold Profile

PROFESSIONAL SUMMARY

Organized and Punctual, Professional standards in Organizational skills. Dependable Coordinator provides excellent office management and administrative support. Possesses strong communication and interpersonal skills with demonstrated ability to manage competing priorities and meet deadlines. Creative problem solver with strong analytical and critical thinking skills.

SKILLS

Customer Service

Data Entry

Work Planning and Prioritization

Relationship Building

WORK HISTORY

Yale New Haven Hospital Saint Raphael Campus - 23 yrs 3 mos

Coordinator New Haven, CT 01/2001 to CURRENT

Entered data, generated reports, and audit documents, trained in EPIC, and Microsoft.

Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.

Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.

Gathered and organized materials to support operations.

New Hire /Transfer Training for Customer Service.

Scheduled employees time off and pto request, Did monthly schedules for 30+ employees.

EDUCATION

Master of Science HealthCare Administration/Business 05/2016

Albertus Magnus College, New Haven, CT

Honoree of National Society of Leadership and Organiztion

.

Contact this candidate