Customer Service Stock Manager
Resume:
Kafilat Olayiwola Korodo
Stock Manager
Elkridge, MD 21075
*************@*****.***
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Skills
Hard-working, diligent and dedicated professional with a year’s of experience and knowledge of customer servicing and customer satisfaction. Aiming to leverage my skills to successfully fill the customer service role at your company.
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Experience
Saraga Food Store / Stock Manager
February 2022 - August 2023
● Manage and maintain inventory levels.
● Conduct stock counts and reconcile discrepancies.
● Process and fulfill orders.
● Organize and maintain warehouse environment.
● Coordinate with suppliers and logistics providers.
● Monitor stock levels and report low-stock or overstock
● situations.
● Implement inventory classification systems (e.g., ABC analysis).
● Conduct regular inventory audits and physical counts.
●Collaborate with procurement teams to optimize inventory levels.
● Develop and maintain relationships with suppliers.
●Negotiate prices and delivery terms.
● Generate inventory reports (e.g., stock levels, turnover rates).
● Analyze inventory data to identify trends and areas for improvement.
● Provide insights to management for strategic decision-making.
● Manage inventory management software (e.g., ERP, WMS).
●Implement and maintain barcode scanning systems.
● Ensure data accuracy and integrity.
Even Logistics/ Customer Service
● Coordinated daily tasks and workflows to ensure seamless customer experience, ensuring timely resolutions and efficient issue escalation.
● Resolved complex customer complaints, utilizing problem-solving skills to troubleshoot and resolve discrepancies.
● Managed and allocated resources (staff and materials) to meet customer demands, prioritizing tasks to maximize productivity.
● Tracked and maintained accurate records of customer interactions, inventory, and orders using CRM software.
● Conducted audits to ensure quality and accuracy, identifying areas for process improvement.
● Created and disseminated reports to stakeholders, providing insights into operational performance.
● Processed and verified documentation for accuracy, maintaining compliance with company standards.
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Education
Queens School Ibadan/ GED
September 1994 - September 2000,Ibadan
Osun State Polytechnic / Bsc; Business Administration
April 2002 - May 2006, Ibadan
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Refrences
References will be available upon request
Contact this candidate