Customer Service Dedicated Team
Resume:
PROFILE
Highly sought after professional
cleaner with passion for
cultivating and working with a
dedicated team to deepen client
trust, relationships, and provide
superb and consistent client
oriented services.
CHIEF OF CLEAN
Kristina Hauck
5007 Gloria Street
Zachary, LA 70791
***********@*****.***
EXPERIENCE
Identified, selected, and booked orders with reputable and safe carriers for freight services
Developed, cultivated, and maintained excellent client relationships.
Provided customers with shipping quotes, generated leads, and attracted new prospects.
CRC Global Solutions - Kenner, LA
ASSOCIATE BROKER Oct 2008 - Jul 2010
Real Clean - New Orleans, LA
Hire, manage, and train a team of professional cleaners. Provide detailed professional cleaning and mold and mildew remediation services for home, rental, and business properties.
Procure clientele, provide in person job estimates, and maintain positive working relationships with clients. FOUNDER & CHIEF OF CLEAN Jul 2010 - Present
Created, activated, and completed the patient scheduling, clinic registration, and admission process.
Acted as liaison between patients, doctors, and nurses. Efficiently and accurately gathered and inputted patient demographic and financial information; explained insurance benefits and collected co-pays, deductibles and self-pay portions due.
Ensured all required forms are completed and other paperwork/documents are gathered and accurate.
Provided excellent customer service to all patients, guests, and family members.
Ochsner Medical Clinic - Metairie, LA
PATIENT ACCESS REP. Jun 2007 - Oct 2008
EDUCATION HISTORY
Delgado College
New Orleans, LA
General Studies
Aug 2007 -May 2008
IICRC Certified - Water Restoration
LSU Certified - Mold and Mildew Remediation
SKILLS
Critical Thinking
Problem Solving
"Make it Happen" Spirit
Leadership & Teamwork
www.yelp.com/biz/real-
clean-baton-rouge
Detail Oriented
Destrehan High School
Destrehan, LA
Aug 1999 - May 2003
CERTIFICATIONS
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