Customer Service Business Development

ANISHA AJANI.

To obtain a position as a member of the faculty and utilize my Knowledge, Management skills and Positive Attitude with Energy and dedicated work experience to the Employer’s Goal. Business Development, Highly Experienced in Client Interaction, Client Consultation, PR, Customer Services, Sales and Customer Relationships, Team Management, Cosmetology Esthetician, Acupressure services, beauty Influencer

CONTACT: 404-***-****

EMAIL ID: *************@*****.***

SKILLS:

To Offer the Best Customer Service with my Dedicated Attitude.

Can Co-ordinate with the entire Team and get the Best Results out.

Enjoy Rapport Building and Customer Interaction.

Professionalism and Confident.

Target driven and Self Motivated.

Strong Persuasive and negotiating Skills.

Able to work in multitask and in a Highly Dynamic Environment

Work Experience

TDLR 2021 TO 2022

ACQUIRED COSMETOLOGY ESTHETICIAN LICENCE AFTER SCHOOLING

2021-2022

WORKED IN PRETTY HAIR DESIGN AND AIB THREADING AS SALON ASSISTANT.

ACCUPRESSURE SERVICES/DIET CONSULTATION OFFERRED TO COMMUNITY DIABETIC SENIORS ALANAUS LLC

Online Marketing

BEAUTY INFLUENCER WITH FARMASI COSMETICS

Dallas 2019 to 2021

Front desk and Guest Relation

Atlanta 2016 to 2018

Dry Clean Pick-up Store management.

VLCC HEALTH CARE PVT LTD. (SERVICE AND SALES INDUSTRY)

Pune, India.

Position: CENTRE MANAGER (March2014 May 2016)

Overall sales & service quality at the Salon and Clinic.

Team handling with focused dedication in revenue generation

Consulting customers on Slimming Beauty, Dermat, Spa etc. thus to ensure and confirm the

clients for the program by my persuasive skills

*Handling Dermatology Doctors, Nutritionists, slimming & Beauty experts.

Team handling with immense positivity & energy thus team building and utilizing their

strengths too for the Employers benefit’s

Dr. Amrapali Trim and Tone

Pune, India.

Position: COO (2013-2014)

Served different Centers at Model Colony Branch, Baner/Mumbai.

DIRECTLY INTERACTING WITH THE CLIENTS for Slimming /Spa /Beauty programs /Ayurveda

Ensuring to increase the footfall through my persuasive and negotiating skills

Doctors Nutritionists, slimming & Beauty experts reporting to me.

Shape and Glow (UNI SEX SLIMMING/BEAUTY SPA)

Pune, India.

Position: CENTRE MANAGER (2011-2013)

DIRECTLY INTERACTING WITH THE CLIENTS ON WEIGHT MANAGEMENT, beauty, Spa

and Salon services on hair, skin, laser etc.

Managing the whole Centre, Leaves, Absenteeism and Attrition of Employees thus Maintaining

Employee Centricity.

Sales closures with the excellent service delivery.

Doctors Nutritionists, slimming & Beauty experts reporting to me.

O HOTEL

Pune, India.

Position (Sales &customer service) (2010-2011)

Directly interacting with clients with memberships, new accounts, payments etc.

Room Reservations.

Escalation and follow up of Cases requiring further action on Email/Phone.

Worked with the Support of the Team to ensure that the Level of Requirements are exceeded.

Moveable Cubicle lnc International Pvt Ltd.

Pune, India.

Position: Team leader

Escalation and follow up of Cases requiring further action on Male and Female

Answering International calls in a Prompt courteous manner

Worked with the Support of the Team to ensure that the Level of Requirements are exceeded.

Handling Administrative tasks.

Adhere to Latest training and support Standards and Procedures

Worked with the Customers to ensure that Service Expectations are always exceeded.

Developed Qualified Leads for the Client

Worked with the Support of the Team to ensure that the Level of Requirements are exceeded.

Handle in-bound and out-bound calls.

Lion Telecommunications (Debt Management UK)

Pune, India.

Position: Verification Officer

Floor Walking as well as Handling a Team of Customer Executives along with Training.

Verifying every lead confirm the sale and transfer it to UK corporate office.

Verifying every lead confirm the sale and transfer it to UK corporate office.

Additional Work Experience

Worked in VENTURA INTERNATIONAL BPO.

Managing a Restaurant in M.G Road Camp/Wanowrie

Worked as a Teacher in St Mira’s School

STRENGTHS

Hardworking and Enthusiastic and always believe in smiling and be happy.

Can Perform to the Best.

Strike a Positive and a Cooperative tone with both Customers and Co-workers.

Can Execute a task with dedication.

Ability to grow and learn each day.

Contact this candidate