Customer Service Representative

Location:

Posted:

September 18, 2024

elizabethfrierson***@Elizabeth gmail.com Vickery Frierson Meadow, TX +1-214-***-****

PROFESSIONAL SUMMARY

Call center agent

WORK HISTORY

CUSTOMER SERVICE REPRESENTATIVE at Ansafone

Successfully interacted with remote United Healthcare customers to address their concerns, answer their

questions, and assist them with their needs. Answered 100+ inquiries daily. Responsibilities included

activating insurance cards, placing orders for products, and taking payments for utilities.

* Listened attentively to resolve escalated issues quickly and accurately

* Recommended additional products that may be necessary or available to the customer

* Maintained strict adherence to the company s regulations, policies, and procedures

COOK at Victory Outreach Church

01/2021 - Current (4 years)

Prepare food items and menu items following company standards and guidelines. Serve meals by

reviewing recipes and assembling, combining, and cooking ingredients

* Maintain a clean, organized, and sanitary kitchen at Garland Food Pantry

01/2018 - 01/2021 (3 years)

Received, sorted, and prepared food donations for distribution. Organized resources, maintained order in

public spaces, and assisted clients with their needs. Welcomed clients and donors upon arrival

* Assisted in carrying donations into the building EDUCATION

N/A

General Studies

SKILLS

customer service, 1 year

LANGUAGES

English, Fluent

SOCIAL NETWORKS

Facebook, https://I have Facebook

Linkedin, https://Beth Cornell

ABOUT ME

I served in the military

I have a drivers license

I have management experience

I have a security clearance