Customer Service Crew Member

Jonathan R. Williams

**** *** **** ***** *******, Ga 30032 404-***-**** *************@*****.***

Objective: To obtain a career in a customer friendly environment and provide exceptional service.

Summary of Qualifications:

Professional Customer Service Provider

Effective Written and Verbal Communication Skills

Conducts Professional Working Relationships with Team Members

Hard Working, Self-Motivated, Quick Learner, Dependable, Punctual, Honest, and Respectful

Work of Experience:

Williams Enterprise: Decatur, GA Position: Supervisor May 2006- Present

Supervise and maintain business accounts.

Supervise and assist in the set-up moonwalks concessions for events.

Provide landscaping services (cut, trim, edge, and complete exterior maintenance) on commercial and residential properties.

Quala Tank Wash: Conley, GA Position: Tank Wash Technician October 2018- April 2020

Conducted outside inspection of tanks in order to ensure that they were operational.

Cleaned out chemicals left over inside the tanks.

Cleaned hoses used to pump materials from the tanks.

Complied detailed and accurate reports of the tank’s status.

Drove forklift with hazardous chemicals across

S.E.S Security: Norcross, GA Position: Security Officer December 2015- August 2018

Secured and patrolled the rounds of the properties contracted with the company.

Locked and secured buildings located on the properties contracted with the company.

Reported of any irregular and suspicious activity that occurred while on duty.

Randle Lowe Plumbing: Kennesaw, GA Position: Crew Member March 2014- November 2015

Set and changed out sinks, faucets, toilets, and showers.

Installed water drains and water heaters to residences and businesses.

Repaired broken pipes within residences and businesses.

Complex Construction Group: Alpharetta, GA Position: Crew Member April 2012- November 2013

Installed and matted for the concrete.

Prepared stairs and sidewalks for the concrete installation.

Placed waterproofing on concrete.

Set sound control in units.

Controlled traffic flow in the construction area.

Georgia Perimeter College Decatur, GA Position: Office Aid Assistant March 2010 to March 2012

Helped students get their financial aid paperwork together.

Filed documents per the requirements of the office managers or updated files and registers related to attendance and works for the staff.

Made copies of the documents, as assigned by the office managers and according to the needs of the office.

Answered and received phone calls, sent faxes

Distributed the incoming mails to the respective staff.

Maintained and organized and stored papers and electronic documents for future references.

Kept list of employee communication and contacts updated.

Marshals Distribution Center Lithonia, GA Position: Shipping/Receiving Personal May 2007- August 2009

Moved load of boxes off trucks to pallets

and moving boxes off conveyor belts to trucks.

Reported damages and discrepancies for accounting, reimbursement, and record-keeping purposes.

Completed shipping and receiving reports of materials

Responsible for managing the inter-departmental transport of materials.

References available upon request

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