Service Representative Customer
Resume:
Deborah Mitchell
Breinigsville, PA 18031
Professional Experience:
Complete Care At Lehigh-Administrative Assistant-May 2023-April 2024
Answer all incoming calls. Transferred calls to the proper Nurse or Unit. Take patient calls and he’ll patients as needed. Help ensure that patients are on time for transportation to appointments. Make sure Face Sheets are up to date. Keep track of all deliveries that come into the building. Sort and distribute all mail.I also did the schedule for the Part Time Receptionist every month.
Sacred Heart Senior Living-Lead Concierge- November 2021-May 2023
Answer all incoming calls. Transfer calls to voicemail. Keep track of tenants going in and out of the building. Maintain the tenants name, room numbers and emergency contacts. Schedule doctor and beauty salon appointments for tenants. Deliver packages to apartments. Address any questions or concerns from tenants and family members.
Seven Day, LLC Awnings- Customer Service Representative- June 2009 to March 2020
Answered incoming calls regarding customers awning orders. Called customers to set up installation of awnings. Communicated with awning installers to ensure they had the installation schedule. Addressed any customer questions or concerns. Also did general clerical.
The David Cutler Group/Residential Construction-Receptionist- May 2005 through June 2009
Answered incoming calls from homeowners. Scheduled the Service Team to fix any issues. Communicated with the Service Team to ensure they had the Service schedule. Helped with general clerical as needed.
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