Customer Service Restaurant Manager

Clair Hardy

Birmingham, AL *****

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+1-404-***-****

Work Experience

Assistant General Manager (AGM)

Another Broken Egg Cafe-Mountain Brook, AL

May 2024 to September 2024

• I did a truck order.

• I kept the store stocked with paper goods

• I kept the store clean

• I did hire employees

• I had punctuality

• I was in charge of Labor and food cost.

Restaurant Manager

Cracker Barrel-Tuscaloosa, AL

June 2020 to May 2024

1. I am responsible for inventory of food and food orders. 2. I am also responsible for supply orders.

3. I responsible for money handling.

4. I am serve safe certified.

5. Making sure the shift run smoothly.

6. I also am in charge of preparing catering orders by either cooking the food and/or delivering it. 7. I am a problem solver

8. I have lots of customer service experience.

9. I have strong leadership skills.

10. I enjoy making customers happy, I want they're customer experience to be above their standards. 11. I take pride in my kitchen. I want it to be clean and safe for my employees. 12. I know how to work all positions in the FOH and the BOH. 13. I know how to use POS.

Produce Associate

Publix-Alpharetta, GA

April 2017 to March 2022

1. Interacted with guests. Help them find what they're looking for. 2. Customer service

3. I cutted fruit for the fruit Bar

4. I checked quality of products.

5. I unloaded the truck.

6. I also worked in Deli, customer service, and grocery. Restaurant Manager

Guston's Grille-Woodstock, GA

April 2016 to March 2020

1. customer service

2. alcohol handling of employees

3. I made the schedule for employees

4. I ran a shift with window pace of less then 10mins. 5. I changed kegs at the bar

6. money handling skills

Education

Associate's degree in Culinary Arts

Chattahoochee Technical College - Marietta, GA

April 2011 to May 2015

Skills

• Culinary Experience

• Cooking

• Bartending

• Kitchen Management Experience

• POS

• Serving Experience

• Banquet Experience

• Food Preparation

• Restaurant Experience

• Cake Decorating

• Busser

• Host/Hostess

• Food Production

• Microsoft Powerpoint

• Catering

• Kitchen Experience

• Restaurant Management

• Menu Planning

• Produce Experience

• Inventory Control

• Retail Sales

• Labor Cost Analysis

• Food safety

• Food industry

• Leadership

• Animal handling

• Pet care

• Sales

• Communication skills

• Management

• Computer skills

• Microsoft Office

• Organizational skills

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