Substance Abuse Mental Health
Resume:
Rosa Flores
**** *. ****** ******* **. *****
*************@*****.***
SUMMARY
Highly motivated professional with extensive knowledge in the substance abuse and mental health field. Experienced with fostering relationships with patients from diverse socio-economical environments. Drug and alcohol counselor compassionately treating patients with a wide range of drug and alcohol abuse problems in a supervised environment. Exceptional observation skills of human behavior and well developed listening and communication skills with patients.
HIGHLIGHTS:
●Assessments, screening, intake individual and group counseling
●Care Coordination in a hospital setting with substance abuse and medical team
●Provide intensive Care Coordination utilizing strength based approach to safety plans
●Provide psycho-social assessments
●Case-management
●Knowledge of drug and alcohol abuse disorders
●Ability to engage patients and build rapport
●Ability to empathize and engage with patients
●Flexibility with schedule
●Certified in restraints, CPR & Crisis Interventions
●Bilingual
●Strong computer skills, including Microsoft Word, Excel, Internet browser, etc.
●Excellent written and verbal communication skills
●Knowledgeable in multicultural and social patterns
●Ability to work independently and creatively
●Desire, creativity, and flexibility to work in a new and fast growing agency
●Ability to handle various projects concurrently
●Working in partnership with clients to assess all barriers to safe, stable, and affordable housing, and to identify steps needed to address these barriers
WORK EXPERIENCE:
Amergis Agency 06/10/24 until present
CADC Assessment Counselor
●Screen and Assess to meet criteria
●DAST & AUDIT C screens
Foresight Behavioral Health 01/02/2024 until 03/29/2024
Substance Abuse Director
Humboldt Park Health 09/19/2019 until 01/02/2024
Care Coordinator/CADC
Scheduling
●Organizing and managing all aspects patient’s SUD treatment while inpatient
●Case Management and discharge planning
●Brief interventions
Humboldt Park Health 09/09/2019 until present
Certified Alcohol and Drug Counselor-CADC/CODP 1
●Psychosocial assessments
●GPRA evaluation
●SBIRT interventions
●Motivational interviewing
●Document patient progress and regress
●Case management
●Development of patient continuum of care with aftercare plan
●Follow up evaluations
●Group and individual counseling sessions
El Rincon Family Services 01/2017 until 08/01/2020
Counselor
●Assessments
●Develop master treatment plan
●Complete monthly CSR and individual sessions
Central Intake
●Completed assessments to enroll clients in proper level of care for substance abuse programs
●Collaborated with other agencies to properly case manage clients
A Safe Haven LLC-05/01/2003 until 09/15/2015
ASH LLC, Program Manager
Criminal Justice Programs - May 2010 to September 2015
●Supervised multiple criminal justice programs: Halfway Back, Residential Recovery Programs
●Social Enterprise Program (TASC, IDOC Parole, PRU, and Probation).
●Supervised, trained and developed staff of 20
●Collaborate with several different partner agencies
●Responsible for day to day operations, staff scheduling, conflict resolution,
●Oversee a program servicing over 200 clients on parole
●Case management services.
ASH LLC, Program Supervisor- 2007 to 2010
●Delancey Program
●Developed and coordinated new contractual program with IDOC for 90 clients on parole
● Management of staff, scheduling, and budgeting
● Group facilitation - treatment, job readiness, behavioral interventions, criminal thinking, life skills, and peer lead groups
● Community Liaison, Program Introduction to Community, Community Outreach
●Motivational speaking and marketing
●Trained and developed staff on reporting procedures with supervisory officers
ASH LLC, Intake Specialist- 2003 to 2007
●Assessments, intakes, service plans, stay reviews and discharge planning
●Case management, referrals, outreach and documentation follow-up
●Facilitation of life skills, recovery
EDUCATION
●GED – October 1987
●NorthEastern University college credit (30+) – June 2014
●Certified in Alcohol & Drug Counseling & Mental Health CADC/CODP 1 - February 2008
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