Amy Good
Ventura, CA *****
*************@*****.***
Authorized to work in the US for any employer
Work Experience
Clinic Scheduler
Community Memorial Health System - Ventura, CA
February 2022 to Present
• Answer busy phone line
• Create new patient account in the EHR system
• Schedule appointments for primary pare providers
• Schedule Pediatricians
• OBGYN/OB
• Schedule appointments for specialists including Neurologists, Gastroenterologists, Rheumatologists, Endocrinologists, Dermatologists, ENT’s, Podiatrists, Substance Abuse Specialist, Psychologists, Pediatric Neurologists and Pediatric Dermatologists
• Check status of Referrals/Medical Orders
Para Educator Special Education
Ventura County Office Of Education - Camarillo, CA February 2015 to October 2020
Under the direction of an assigned supervisor, assist a certificated teacher in providing academic and social instruction and assistance to individuals or small groups of students with special education needs; monitor and report student progress regarding behavior and performance; assist students in developing various self-help skills, including hygiene, eating, social, community, vocational and leisure/recreational skills.
Specially trained:
Nonviolence Crisis Prevention Intervention
In Gastrointestinal Tube Feeding
Tracheostomy suctioning
Catheterization
First Aid
CPR
• Provide academic and social instructional assistance to individuals or small groups of special education students with severe disabilities.
• Assist students during classroom activities, lunch, physical education periods and various other activities as directed; model and assist in instructing students in appropriate social and academic behavior and provide emotional support; assist in integrating special education students into the general education population.
• Reinforce instruction as directed by the instructor and assist with the presentation of learning materials and instructional exercises.
• Provide individual instructional assistance to students experiencing learning difficulty; use instructional activities to reinforce lesson plans; explain errors and answer questions.
• Assist students in their understanding and comprehension of reading, writing, language arts, math, social student and other basic subjects areas; perform remedial exercises and other basic instruction as required.
• Assist students in developing food purchasing and preparation skills; prepare lunch to meet student’s individual eating needs as necessary; feed students unable to self-feed; dispense medications as required; wash and clean eating areas, plates and utensils.
• Prepare the classroom and assist in preparing lessons and instructional materials as directed by the teacher; prepare materials to assist student learning comprehension.
• Assist in administering, correcting and recording tests, papers, essays and homework assignments as directed; prepare homework packets as assigned.
• Assist students in community vocational training; ride with students on public buses; train and assist students at job sites with duties and a variety of activities as necessary according to individual needs; escort students to libraries, parks, shopping malls and restaurants to enhance student community awareness and to develop maximum independence and self-esteem.
• Assist students in developing independent travel skills such as walking safely to destination, using public transportation and complying with traffic signals; assist in the development of proper money handling and coin recognition.
• Assist students in all areas of personal hygiene and in developing self-help grooming skills such as dressing and undressing, eating, washing, oral care and toileting.
• Assist students with medications according to established guidelines, procedures, and training; perform specialized physical health care services as trained and assigned and in accordance with specialized training provided by a health specialist.
• Assist instructor in assessing student ability and progress; provide information and discuss student daily activities, progress, academic needs and needed course of instruction; discuss student needs with group and. foster care homes.
• Lift, move and reposition students, assist students onto tables or adapted toilets; assist in loading and unloading students from buses; place students in standers, wheelchairs and other apparatus; assist in positioning students in braces, adapted PE equipment and other equipment as necessary.
• Observe and control group activities and behavior of students according to established procedures; report progress regarding student performance and behavior; escort students to various locations on school campus; provide patient and sensitive care and assistance to emotionally and physically fragile students.
• Assist in maintaining health and safety of assigned students by being aware of the learning environment and the potential hazards of student actions.
• Perform a variety of general clerical duties as assigned; operate equipment, including computers, copier, tape recorder, TV, VCR/DVD and video cameras.
• Provide instructions, information and assistance to substitute teachers; participate in meetings and in-service training programs as assigned; provide input to IEP meetings and to parents as requested.
• Assist in locating on going community employment for assigned students; provide job coaching and assistance to students for completing applications and interviewing.
• Perform related duties as assigned.
Chiropractic Assistant/Receptionist
Pure Chiropractic - Ventura, CA
August 2013 to January 2014
• Assist chiropractors with a variety of duties including: Schedule appointments
Check-in patients
Do medical billing and code insurance claims
Answer phone calls
Respond to client questions and perform any other duties the chiropractor may ask to do around office or as a personal assistant.
Collect on past-due accounts
Issue receipts
Inform patients on different care plans and financial assistance options Pass out educational materials or give out treatment guidelines per the chiropractor Assist during X-ray procedures
Accompany Physical Therapy Doctor on statewide continued education seminars Attend educational seminars while passing assignments and tests given Also perform as a personal assistant during statewide continued PT education seminars Front Office Medical Assistant/Physical Therapy Assistant SUNRISE PHYSICAL THERAPY - Ventura, CA
February 2013 to August 2013
• Physical Therapy Office Assistant/Biller:
Open and close medical physical therapy office Work at the reception area undertaking duties such as: Greeting patients
Collecting patient information
Keeping the front desk area clean and organized
Answering to patient inquiries
Scheduling appointments
Verifying insurance information
• Skills needed
Telephone etiquette
Knowledge of medical terminology
Customer service orientation
Problem-solving abilities
Record-keeping
• Physical Therapy Assistant
Help Physical Therapists with patients during assessments Teach and demonstrate exercises assigned by Physical Therapists Record patient information, progress, concerns, and specialized therapy notes Performed ultrasounds on patients
Set up and ran H-wave sessions on patients
Assisted and observed Lymphatic drainage therapy procedures Kept back office physical therapy floor and equipment clean and sanitized, ready for the next patient Encouraged and offered genuine support for: Elderly/any patients in need of such during a particularly painful: Physical, Mental, and Emotionally straining time. Education
Tertiary education in Psychology
Ventura College - Ventura, CA
January 2014 to December 2019
Certified Esthetician in Esthetics
Spa Luna - Kahului, HI
May 2014 to September 2014
Certified Medical Assistant in Medical Assisting
Ventura Adult and Continuing Education - Ventura, CA January 2012 to January 2013
Skills
• Experience with children
• Medical terminology
• EMR systems
• Microsoft Office
• Medical office experience
• Medical billing
• Experience as a teacher assistant
• Experience with seizures
• Microsoft Word
• Experience with behavioral issues in children and young adults
• Microsoft Excel
• Experience with behavioral issues in children and young adults with special needs
• Multi-line phone systems
• Applied behavior analysis
• Medical coding
• Aesop
• Medical records
• Physical and emotional support for children/young adults/and elderly patients or students with or without special needs
• Speech therapy
• Occupational therapy/health
• Special education
• Special needs
• Data collection
• Child welfare
• Mandated Reporter
• Catheterization
• Tube feeding
• School settings
• School nurse taught medical procedures
• First aid
• Tracheostomy suctioning
• Patient monitoring
• Nonviolent crisis prevention intervention
• Meeting facilitation
• Experience/training of Epinephrine injection
• Customer support
• Makeup application
• Medical scheduling
• Microdermabrasion
• Skin Peels
• Esthetics
• Autism experience
• Experience with American Sign Language
• Experience working with students
• CPR
• Experience communicating and assisting persons who are non verbal
• Lesson planning
• Experience with many varieties of communication devices
• Smart boards
• Experience with mental, emotional and physical support and encouragement
• Insurance verification
• HIPAA
• OSHA
• Customer service
• Front desk
• Sales
• Computer skills
• Administrative experience
• Phone Etiquette
• Banking
Certifications and Licenses
Medical Assistant
January 2012 to Present
CPR Certification
First Aid Certification
Assessments
Elementary school classroom management — Proficient October 2021
Managing behavior in elementary school classrooms
Full results: Proficient
Work style: Reliability — Highly Proficient
November 2021
Tendency to be reliable, dependable, and act with integrity at work Full results: Highly Proficient
Administrative assistant/receptionist — Proficient November 2021
Using basic scheduling and organizational skills in an office setting Full results: Proficient
Medical receptionist skills — Proficient
October 2021
Managing physician schedules and maintaining accurate patient records Full results: Proficient
Early childhood development — Proficient
October 2021
Knowledge of the development of children ages 0-3 and of ways to foster that development Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.