Data Entry High School
Resume:
ISABELLA
EASON
********.*********@*****.***
Phoenix, AZ 85032
Resume Link
SKILLS
Detail Oriented
Organized and Efficient
Excellent Communication Skills
Honest and Reliable
Problem Solving
Team Player
Calendar Management
Transcription and Dictation
Office Management
Data Entry proficiency
Proficiency in AviMark Program Software
EDUCATION
Tolleson Union High School
Tolleson, AZ • 03/2020
High School Diploma
CERTIFICATIONS
CPR certified through 9/16/2024
AZDPS Level 1 Clearance Card - valid through 1/27/2029
(Veterinary) Intro to Technician Training - completed 11/18/2023
SERVSAFE certified through 2025
SYSTEMS AND PROGRAMS
General POS Systems
Outlook
Microsoft Office
Teams
Softros LAN Messaging Systems
ESI Phone Systems
Ingenico Technology
Avimark Systems
PROFESSIONAL SUMMARY
Personable and energetic Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Offering honed competencies in data-entry, database management and scheduling. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.
Passionate about business success, as well as supporting all staff and customer needs, and pursuing a passion for an established education in Animal Studies.
ACCOMPLISHMENTS
Recognized by customers and CSR department for expedient and effective service.
Updated and maintained company database to reflect current and accurate client records for over 2000+ accounts.
Assisted management with onboarding and training of new hires.
Resolved product issue through consumer testing.
Supervised team of 25 staff members.
WORK HISTORY
Pima North Animal Hospital - Receptionist
Scottsdale, AZ • 03/2023 - Current
Collect and distribute messages to all staff departments to ensure open communication and high customer service performance.
Interact with vendors, contractors and professional service personnel to mediate receipt of orders, activities direction, and communication of instructions.
Maintain the appearance and cleanliness of the front office to enhance the client experience.
Collaborate with management to improve internal processes and procedures for better workflow optimization.
Maintain confidentiality of information regarding clients and company.
Welcome customers with friendly greeting, answered general questions, gathered the nature of visit and directed to specific departments.
Ensure clients stay within approved wellness-plan parameters.
Increase in-house client retention and approval ratings with alternative, custom-curated solutions for problems.
Caregiver at Always Best Care Senior Services
Phoenix, AZ • 09/2022 - 02/2023
Provided specialized care for those with mental or physical disabilities
Provided nutritious meals and meal-prep services
Provided in depth, personalized aide
Maintained mental stimulation through objectives such as games, tasks and homework to clientele who needed it
Able to clean properly and maintain clientele hygiene
Encouraged clientele to socialize as necessary.
Taco-bell Shift Manager
Goodyear, AZ • 12/2020 - 09/2022
Provided quality food to customers in under 3 minutes regularly
Strived for customer satisfaction
Managed a 4 man crew and strived for team-fulfillment in a leadership role
Managed inventory counts and safety regulation checks on a daily basis
Managed money counts exceeding 2000 dollars on a daily basis
Maintained restaurant cleanliness and did checks every 45 minutes
Exceeded in getting donations for school organizations within the franchise.
McDonald's Service Worker
Goodyear, AZ • 05/2018 - 12/2020
Provided quality food to customers
Showed great attitude and strive for customer satisfaction
Properly cleaned, dried and assembled parts of kitchen and front line function stations
Gave customers outstanding customer service and quality assurance
Prepared food and drinks for customers at an even and fast pace
Recommended customers ways to save money, and regularly asked for their feedback.
Eason Consulting LLC - Receptionist
Phoenix, AZ • 06/2018 - 08/2018
Represented office personnel and company brand in regular client correspondence
Directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions
Answered and directed incoming calls using a multi-line telephone system
Oversaw office inventory by restocking supplies and making purchase orders
Compiled and produced documents and reports and filed, copied or faxed required papers to appropriate parties.
ACTIVITIES
ASU Trio Talent Search: Program to help active students to proceed with a college education
Actively involved to help proceed with professional education
Participate in program workshops and events
Work with Arizona State University to actively prepare for future college education
Rigorously work and prepare to apply for college grants and scholarships
Awarded for achievements in ASU Trio talent Search(2019)
HOBBIES
Took AP Photography Courses in High School for 4 years, and am passionate about this non-traditional art.
Gardening with family and friends and am excited about agriculture, even if things don't always turn out as expected. (Mint is really excited to grow!)
Origami!
Participate with local rescues and volunteer programs for displaced animals.
Writes in personal freetime. Includes Poetry, short stories and self journaling.
Reading in personal freetime.
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