Supply Chain Administrative Assistant
Resume:
Tina Beland
*** ******** **. **********, ** *****
**********@*******.***
www.linkedin.com/in/tina-beland-46271421
Professional Summary
Experienced Analyst with a demonstrated history of working in consumer goods industries. Strong operations professional skilled in multiple types of Software, Medical Devices, Regulatory Requirements, Project Management, Administration and Software Documentation. Other skills used in my career are event planning, time management, scheduling, email communication. and multitasking. I adapt to new software efficiently during on-the-job training. Utilizing skills such as problem solving and prioritization.
Millipore (November 2023 – Current)
HR, Administrative Assistant- Contract
Open and read mail for all company entities, distribute mail to appropriate personnel and vendors
Update and Create Standard Operating Procedures (SOP)
Recreate process documents into new templates
Records Retention with company vendor, which includes determining the retention period based on company policies as well as dealing with legal to determine other documents that are not covered within the policy.
Prepare Check Deposits utilizing UKG Pro, and capturing these payments within Teams so that the entire International and Domestic teams have access electronically
Proofread correspondence by various parties for spelling, grammar and conciseness prior to printing and mailing
Disseminate tasks for coworkers to action via Service Now & e-mail
Leverage case management system to obtain instruction on outgoing documents to print and mail
Various ad-hoc projects
One Source Security (September 2023-October 2023)
Project Coordinator, Contracts - Contract
Establishing a framework and process to track, manage and maximize renewal contracts
Contacting and follow-up with clients, customers, and partners to ensure a timely renewal process
Negotiate, develop, prepare, review, implement, process, track and provide fiscal and administrative oversight of contracts
Hitachi (April 2022 – October 2022)
Construction and Installation Site Administrator - Contract
Support the Construction Manager with the day-to-day administrative activities
Coordination of technical interface with engineering for a resolution of installation subcontractor queries
Processing and archiving of technical project documentation RFI, SMI, SMR, EWO, NCR
Administration of Construction registers and forms, duties such as tracking excavation packs, dig safe, BOP information, send completed project submittals of tests reports and write up to the MBTA
Collate Installation and test documentation to support test readiness reviews
Prepare and process all Travel & Expenses management in Concur Accurately reconcile complicated domestic and international expense reports using Concur expenses management
Keurig (March 2021 – April 2022)
Project Specialist – Order Management - Supply Chain
Creates a positive experience for the Customer by consistently providing superior service and admin support
Accountable for the day-to-day execution of customer orders, track, and trace, securing Proof of Delivery, coordination of customer returns as well as ensuring that the customer receives an accurate invoice
Effectively and completely handle all customer/broker inquiries, manage customer invoicing, including pricing and investigation of invalid deductions, and ensure customer satisfaction at the lowest delivered cost
Act as the primary contact for assigned pool of accounts, provides backup of accounts for other team members in their absence
Proactively seeking to minimize cost to serve by driving down costs in the supply chain through initiatives developed with customers and logistics execution. Execute cost savings programs in the logistics area for your customer base. This includes areas such as transportation, fulfillment, forecasting procedures/accuracy. Identify emerging regional trends and forecast business impact or demand requirements
Manage critical metrics to include response time to customer, case fill and on-time delivery
Assess risks and develop mitigation strategies in the supply chain
Utilize technology to enhance supply chain visibility and automation
Manage supply chain improvement projects
Identify and improve inefficiencies in supply chain processes
Collaborate with Manager to identify and implement strategic initiatives to enhance customer relationships while reducing cost. Provide analysis to take advantage of promotion, distribution, pricing, and process opportunities
Implement strategies and programs to improve service or cost to serve
Generate reports and regular review of account status and other duties as assigned by the Customer Service Manager
Builds relationships and depth of understanding of Customer expectations and ensuring timely execution of order fulfillment functions
Prepare and present supply chain reports and analyses
Assists in dispatch of shipments to Customers in a cost efficient and timely manner. This process requires effective decision making, problem solving and teamwork with Supply Planning, DC's and Transportation partners
Facilitate team meetings, process improvements, implementing new software systems, daily reporting
Support sustainability initiatives within the supply chain
Create standard and framework PO’s in the eBuy purchasing system and processing invoices through the Accenture system
AMEX expense reporting using Concur expenses management and T&E expense reporting software
Contract Positions (October 2015 – March 2021)
Pfizer-Executive Administrative Assistant
National Grid-Project Controls Analyst (Capital Delivery & Gas Complex Projects)
Hill-Rom - Training Coordinator
AMRI - Project Coordinator
Alpha Software - Sales Operations & Executive Support
Pion - Sales & Scheduling Coordinator
Keurig - SAP Inventory Transaction Analyst
Juniper Networks - SAP Analyst & Advanced Customer Care
BMS - SAP Transaction Analyst
Zoll Medical - Contracts Coordinator & Executive Support
Tel Epion- Division of Tokyo Electron (April 2014 – September 2015)
Operations Analyst III
Created and verified price list working with sales department. Prepare quotations for spare parts and contract manufacturing sales. Generate sales orders, change orders, etc.
Generated commercial invoices as well as any other supplementary documentation required for all international shipments. Worked with the Materials & Logistics team to ensure customer requirements are met
Scheduled crating and in-land transportation and coordinate logistics with customer's freight forwarder for system shipments
Managed the billing process for all carrier invoices via a third-party billing web portal; investigated carrier related billing issues as required
Worked with cross-functional teams (Operations, Product Support, and Materials Operations) to manage spare parts inventory at divisional sites and to manage spares pricing database
Managed system installations, tracking process, warranty expense tracking process; Purchased Parts related to shipment from outside vendors; Processed vendor order for raw materials, quote vendors pricing for raw materials
Tested system modification in Baan to increase productivity application and modification to primary ERP system for items such as mass sales order uploads, automated commercial invoices, and numerous other features
Worked with engineering and Export Compliance teams to have each product sold coded for COO, ECCN and HTS codes, then implement those codes in ERP system, access database and other systems such as SharePoint
Provided monthly metrics – delivery to promise, on time delivery, analysis, and failures
Identified cost saving initiatives and implement
Coordination of Certificate of Compliance Program
Provided shipment data for internal and external audits, Provide Financial Data to various internal and external groups
Approved payment of invoices for internal bill-backs as well as invoices from vendors
Trained Sales Operations Analyst (SOA) on Pricing and Order Management as well as mentoring SOA on Engineering changes and their impact to Sales and pricing
Created and Implemented RMA Process
Worked with the Shipping Dept. to provide / confirm shipping details for all sales orders.
Edited and modified bills of material related to spare parts and planning BOMs
Lantheus Medical Imaging (1999 – 2009) formerly BMS
Executive Administrator for VP of International Operations
Programs and Skills
SAP, Outlook, Microsoft 365, Salesforce, Google Drive, BAAN, SharePoint, Crystal, Ariba Requisitioner & Contracts, BPCS (AS400), Cosmos, HANNA, Power Plant, Microsoft project, Expense Reporting, Expense management with Concur software, Inventory management, Order management, Collections, AP/AR, CAPA, RMA, RFI, Project management, Inventory, procurement, APICS, 21 CFR Part 11, Esker, Account reconciliations, Reporting KPI, Lead International and Domestic Cross Functional teams, AES, Month end activities, Import & Export, Executive Calendar Management, Plan large shipment logistics and crating, Concur, Workday, Invoicing, UKG PRO, Service Now, Teams, Adobe, RFQ, Quotes, RFI, Pricing
Education:
Medical Assistant Certification Salter School – 2010
Project Management Certificate Boston University - 2006
Bachelor of Arts Philosophy & Psychology University of Massachusetts - 1996
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