Customer Service Administrative Support

*************@*****.******* com Newell, Rath SD +1-605-***-****

WORK HISTORY

Dispatcher (Office and Administrative Support) at Butte County Dispatch 11/2014 - Current (10 years)

*Implement corporate or departmental policies, procedures, and service standards in conjunction with management.*Make recommendations to management concerning such issues as staffing decisions or procedural changes.*Review records or reports pertaining to activities such as production, payroll, or shipping to verify details, monitor work activities, or evaluate performance.*Discuss work problems or grievances with union representatives.*Design, implement, or evaluate staff training and development programs, customer service initiatives, or performance measurement criteria.*Coordinate or perform activities associated with shipping, receiving, distribution, or transportation.*Arrange for necessary maintenance or repair work.*Discuss job performance problems with employees to identify causes and issues and to work on resolving problems.*Compute figures such as balances, totals, or commissions.*Plan for or coordinate office services, such as equipment or supply acquisition or organization, disposal of assets, relocation, parking, maintenance, or security services.*Coordinate activities with other supervisory personnel or with other work units or departments.*Train or instruct employees in job duties or company policies or arrange for training to be provided.*Monitor inventory levels and requisition or purchase supplies as needed.*Consult with managers or other personnel to resolve problems in areas such as equipment performance, output quality, or work schedules. EDUCATION

Wadena Tech

Graduated 1992

Accounting

SKILLS

dispatch equipment, 10 years

dispatch personnel, 10 years

provide dispatch service, 10 years

dispatch call, 10 years

dispatch procedures, 10 years

professional communication, 10 years

LANGUAGES

English, Fluent

SOCIAL NETWORKS

Facebook, https://Yes

Twitter, https://Twitter

Linkedin, https://5

ABOUT ME

I served in the military

I have a drivers license

I have management experience

I have a security clearance

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