KENDRA REESE
Lancaster, CA *****
PROFESSIONAL SUMMARY
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
SKILLS
● Water Safety and CPR Certified
● Well-organized and focused on coordinating projects.
● Complied, transcribed and verified accuracy of
information for data entry
● Sharp, quick learner; willing to get involved.
● Hard worker, follow instructions easily, work well under pressure.
● Strong communication skills.
WORK HISTORY
Scheduler,
Antelope Valley Hospital – Lancaster, CA
04/2009 - 12/2010
● Expertly managed planning, scheduling, and coordination of outpatient procedures.
● Answered telephone calls to offer office information, answer questions, and direct calls to staff.
● Resolved scheduling conflicts to maintain high-quality patient services.
● Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
● Completed clerical tasks such as filing, copying, and distributing mail.
● Managed daily data entry and kept clerical information accurate and up-to-date. Gift Shop Sales Associate,
Antelope Valley Hospital– Lancaster, CA
04/2008 - 03/2009
● Answered customer questions about products and services, helped locate merchandise, and promoted key items.
● Listened to customer needs and desires to identify and recommend optimal products.
● Maintained up-to-date knowledge of store sales, payment policies and security standards.
● Stocked merchandise, clearly labeling items, and arranging according to size or color.
● Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
● Managed efficient cash register operations.
● Engaged in friendly conversation with customers to better uncover individual needs.
● Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
EDUCATION
William Howard Taft - Woodland Hills, CA
High School Diploma - 06/2005
References upon request