Sales Manager Used Car

Ken Gregory Huntersville, NC ***** LinkedIn ************@*****.*** 704-***-****

Used Car

Manager

Respected sales professional with track record of success surpassing sales objectives.

Highly motivated and results-driven car sales manager with extensive experience supervising staff in the sale of used vehicles, managing car inventories, recruiting and training employees, resolving customer issues, closing deals, and preparing sales reports. Success in analyzing market trends in order to forecast dealership sales targets. Well–versed in accurately appraising value of incoming cars. Expertise in developing and implementing marketing and sales plans to improve business performance. Demonstrate excellent communication skills in collaborating with department managers to improve operations, performance, and profitability while ensuring outstanding partner and client satisfaction.

Areas of expertise

include...

● Strategic Marketing

Initiatives

● Market Segmentation &

Analysis

● Staff Supervision

● Training & Development

● Prime & Subprime

Finance

● Sales

Administration

● Inventory Management

● Channel Partner

Relationships

● Customer

Service

● Contract

Oversight

Professional

Experience

USED CAR MANAGER, 2012 to Present Liberty Buick GMC, Matthews, NC Direct all aspects of sales operations including forecast of sales targets, gross revenue, and expenditures on a regular basis. Facilitate the hiring, training, and performance management of all sales employees. Manage all vehicle inventories and appraised all incoming used vehicles. Key

Achievements:

● Played a key role in generating a significant increase in total vehicle sales per year through skillful marketing and negotiation with customers.

● Developed excellence in streamlining dealership operations for better market performance.

● Implemented more efficient procedures which improved Customer Satisfaction Index (SSI) score.

USED CAR SALES MANAGER, 2009

to 2012 Hall Automotive, Virginia

Beach, VA

Orchestrated management of gross profit, used car inventory, desk support, ADP, Reynolds and Reynolds, V-Auto, AIMS, Smart Auction, and wholesale transactions. Key

Achievements:

Continued..

.

Ken Gregory Page Two

● Enabled the prompt resolution of issues related to sale transactions through rigorous monitoring and analysis of pertinent documents.

● Identified and explored areas of potential market opportunities.

● Enabled comprehensive understanding of the industry’s best practices through constant tracking of market developments.

GENERAL SALES MANAGER, 2008

to 2009 Harrelson Suzuki, Charlotte,

NC

Supervised day-to-day business operations, sales managers, advertisement and sales promotions, and inventory levels. Provided regular report on expenses and inventory. Key

Achievements:

● Ensured the highest level of customer experience through intensive management of performance in various areas of customer service.

● Identified low-performance areas and developed solutions to address issues related to these areas.

SALES MANAGER, 2006 to 2007

Keith Hawthorne Hyundai, Charlotte,

NC

Supervised day-to-day business operations of automobile sales and leasing business.

Key

Achievements:

● Successfully raised dealership sales performance levels to better compete with regional market.

● Delivered key contributions to the achievement of core business objectives by structuring deals from sales tower, trade appraisals, contracts in transit, wholesale, and all front-end operations. Additional work experience as Finance Director AT Donald Craig Suzuki/Mazda and General Store Manager AT Oasis Chevrolet.

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