Customer Service Call Center
Resume:
MELANIE R KILLIAN
************@*****.***
Professional Summary I am a highly motivated and dedicated worker with a range of marketable skills in the customer service industry. I am an enthusiastic and passionate about my work. I take pride in being efficient and productive.
Work History
Walmart:
Lufkin & Texarkana, TX
Packaging and freight distribution.
6/18/2020 to 12/10/2020 Transferred to
El Dorado, AR
Cashier –Managing money for customers, giving change back, depositing checks, adding money to credit cards, customer service skills, promoting sales and other duties as assigned
12/13/2023 to present
Adecco Temporary service: Allergan Pharmaceuticals:
Waco, TX
Manufacturing -Working for a pharmaceutical company in the medical assembly line, producing unit dose packs
January 2020- June 2020
Jackson Hewitt:
Temple, TX
Phone operator -Answering calls about taxes for different areas in Central Texas, customer service, transferring calls to other Jackson Hewitt offices
Feb. 2020 – April 2020
Central Texas Mortuary:
Temple, TX
Night Dispatcher – Answering calls from police and funeral homes, preparing paperwork
Sept 2019
Scott and White Hospital Call Center:
Temple, TX
Patient Services Specialist – Health insurance verification, answering phone calls, setting up appointments for clients
April 2019-August 2019
Teleperformance:
Killeen, TX
Sales Specialist – Selling Apple products, working at the call center
July 10, 2018-April 15, 2019
Allegro Senior Living:
Saint Augustine, FL
Dining Server – refilling drinks, preparing food, serving breakfast, lunch & dinner for residents
Apr 04, 2016 - Jun 07, 2018
Century 21:
Saint Augustine, FL
Receptionist- Answering phone, finding the keys for realtors to show house, greeting walk in clients, setting up appointments, merging paperwork to realtor and owner of the house, making calls to corporate Mar 10, 2016 - Jul 10, 2017
Belk:
Saint Augustine, FL
Stocker/Cashier - Unloading truck with Belk inventory, Stocking items on the floor before the store opened, using box cutters and scanning clothing items for sale, cashier duties
Oct 12, 2014 - July 10, 2016
Jack Wilson Chevrolet - Buick - GMC:
Saint Augustine, FL
Receptionist - Answering phone calls, taking messages, transferring calls to other departments, customer service, making a positive impact while interacting with all customers
Feb 04, 2014 - May 08, 2015
Skills
Customer Service Specialist
Data Entry
Data Processing
Accounting
10 key
Cash Handling
Microsoft office
Education
Everest College
Springfield, Missouri
Associate’s degree Paralegal Studies
Northwestern State University
Natchitoches, Louisiana
Associate’s degree -General Studies
Contact this candidate