To gain employment with an establishment where I can develop new talents as well as expand my knowledge. To utilize and hone my excellent communication, organizational and problem-solving skills.
EXPERIENCE
10/2021-Present
ACCOUNTS RECEIVABLE/PAYABLE SPECIALIST CONNOR & COMPANY INC
Account Reconciliation
Staff Accountant Duties
Vendor Disputes
Invoicing
Collections
Processing Payments
Maintaining Ledger
Daily Bank Deposits
Preparing Documents for IRS
10/2016 – 09/2021
CASH APPLICATION SPECIALIST COMMERCIAL COLLECTIONS SPECIALIST/GFL
•Import and Upload Daily Payment Files from PaymodeX & Firstech
•Convert payment remittance from PDF to Excel to process
•Process Sun Trust Lockbox
•Process Comerica Lockbox
•Process and Scan mailed checks in Cash Pro
•Enter General Ledger payment and complete Journal Entries to balance accounts
•Process $10 - 70K in refunds daily and verify correct signatures for all
•Manage Accounts on credit hold by running reports twice daily
•View and manage payments in various online portals
•Make outbound calls to inform customers of past due charges and make status updates
•Liaison between customer and branch to relay service or equipment issues
•Assist sales managers when needed to renew contracts and necessary paperwork
•Reconcile accounts to ensure payment is posted properly, as request by customer
06/2015 – 10/2016
OFFICE MANAGER TERMINIX
•Provide customer service and schedule weekly technician appointments
•AR Invoicing and AP billings to apply payments and update accounts
•Maintain Service Technician schedule and enter reports of findings such as termites, moisture
readings, sump pump issues, etc.
•Track Vehicle mileage, state inspections, oil changes
•Run weekly and daily reports to stay up to code with State Mandates
•Close out month end by entering all sales and making sure invoices match
01/2014 – 06/2015
OFFICE ADMINISTRATOR FULL CREATIVE
•Process daily invoices and apply payments to customer accounts Manage daily bank deposits and transfers
•Issue Purchase Orders when requested
•Effectively answer/transfer multiple phone lines throughout department
•Respond and monitor emails in a timely fashion
•Maintain manager schedules and office calendar for the Branch
•Keep office inventory current and organized, make orders and supply runs as needed
12/2007 – 12/2013
CUSTOMER SERVICE REPRESENTITIVE FOCUSED LLC
•Made weekly outbound sales calls as well as collection calls
•Submit orders and customer applications to VOM
•Data entry in select software to keep client records current & accurate
•Drive sales for individual and bulk packages
•Monitored canceled sales while trying to reinstate them assisted multiple accounts for orders and messaging
•Demonstrated time management and self-discipline tactic’s while adjusting to working remote
Skills
•Proficient in Microsoft Office Suites
•Experience with JD Edwards
•Experience with Great Plains
•Lockbox Experience
•Experience in multiple software applications
•Salesforce, CRM, VOM, QuickBooks, Paya, Kota Pay
•Sage, Drake Accounting, Tower, Ipak, Pestpak
•Wire Transfers
•Intercompany Journal Entries
•Great time management skills
•Excellent communication skills
•Detailed orientated
•Can successfully work independently or as a team
•Efficiently meet required deadlines
•Adapt to new processes and procedures quick and efficiently