Customer Service Social Media
Resume:
Collin Balentine
CONTACT
PHONE
************@*****.***
PORTFOLIO
WHO AM I?
I have honed my communication and problem-solving skills through my experiences working in customer-facing industries. Along with a calm and pragmatic approach, I also possess a creative and flexible mindset. My diverse work experiences include both front and back-of-house restaurant operations, photography, management of a boutique hotel café, math tutoring, and construction /renovation projects. All the while I have successfully grown an online and pop-up retail business while maintaining my responsibilities as an exemplary employee. Beyond my professional pursuits, I enjoy traveling, cooking, creating art, and participating in various sports. SKILLS
Customer Service
Time Management
Training
Communication
Online Retail
Photography
Photo Editing
Social Media Marketing
Graphic Design
Content Marketing
Bartending/ Wine knowledge
Event Planning
Logistics
Construction skills
SOFTWARE
Adobe Illustrator (6 years)
Adobe Photoshop 5 years)
Adobe Lightroom (2 years)
Cinema 4D (2 years)
Adobe InDesign (3 years)
Excel
Microsoft suite (6 years)
EDUCATION
2 years completed, GPA 3.7
University of Alabama Birmingham
EXPERIENCE
Small Business Owner • Ragz Vintage • Birmingham, AL 2020-Present I own and manage an online vintage goods store. Take, edit photos and research organic photography. I liaise with local event planners and businesses. I source products, research trends and create marketing campaigns. I manage all social media accounts and retail platforms for the business. Customer service, ROI and SEO.
Server/Bartender • Cafe’ Dupont • Birmingham, AL 2024-Present I display an extensive menu and wine list knowledge while serving and tending bar in a high-end restaurant.
Lead Server/Bartender • The Essential • Birmingham, AL 2022-2024 Served and tended bar in a high-end restaurant. Trainer Server / Shift Lead • The Little Donkey • Homewood, AL 2018 - 2020 Supported the store manager in all aspects of server management. Led staff training. Served and tended bar in a high-volume restaurant. Worked with the catering team to assist in event management. Strong customer service duties.
Café Manager • Redmont Hotel • Birmingham, AL 2016-2018 Managed the Redmont’s “Café 2101.” Worked with food/beverage distributors for inventory and ordering. Helped develop recipes and drink recipes for the Cafe’ and Rooftop Bar. Served and tended bar in the The Harvest, a fine dining farm-to table restaurant, the RoofTop Bar, and catering events for corporate clients/parties.
Math Tutor/After School Day Care Asst. • Harvest Elementary School Harvest, AL 2014-2016
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