Customer Service Delivery Driver
Resume:
RICHARD
HERNANDEZ
*************@*****.***
Mesa, AZ 85208
Proven track record in enhancing customer satisfaction and driving sales growth at PepsiCo, leveraging strong customer service and time management skills. Excelled in fast-paced environments, securing timely and accurate deliveries with Uber Eats and AutoZone. Demonstrated ability to collaborate effectively, ensuring operational excellence and positive outcomes.
PROFESSIONAL SUMMARY
SKILLS
• Positive Attitude
• Customer Service
• Valid Driver's License
• Teamwork and Collaboration
• Attention to Detail
• Time Management
• Dependable and reliable
Dr. Carlos González
Aguada, PR • 03/1996
Diploma: High School
EDUCATION
Uber Eats - Delivery Driver
Phoenix, AZ • 04/2023 - 09/2024
PepsiCo - Sales Representative
Mesa, AZ • 02/2022 - 09/2024
99 Cent Store - Key Holder Supervisor
Mesa, AZ • 09/2020 - 09/2022
AutoZone - Delivery Driver
Kansas City, KS • 05/2018 - 07/2020
WORK HISTORY
• Delivered packages to customer doorsteps and business offices. Completed on-time deliveries by choosing best and most efficient routes.
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Improved customer satisfaction by ensuring timely and accurate deliveries of products.
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Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
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Operated vehicle safely in highly congested areas with no traffic violations.
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Loaded truck and properly secured items to prevent damage for deliveries.
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Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
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Generated additional sales opportunities with upselling and cross- selling techniques.
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Expanded customer base through cold calling, networking, and relationship building.
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Increased sales revenue by identifying and targeting high-potential accounts.
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• Completed store opening and closing procedures.
• Counted out cash drawers and balanced totals.
Updated store displays frequently to maintain freshness in presentation while highlighting key products or trends effectively.
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Improved customer service by projecting friendly and knowledgeable attitude.
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• Delivered packages to customer doorsteps and business offices. Completed on-time deliveries by choosing best and most efficient routes.
•
Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
•
Operated vehicle safely in highly congested areas with no traffic violations.
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Improved customer satisfaction by ensuring timely and accurate deliveries of products.
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Completed rush deliveries on tight timetables to satisfy customer needs.
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Maintained upbeat, positive attitude in busy, customer-focused environment.
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Loaded truck and properly secured items to prevent damage for deliveries.
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Worked scheduled hours as required and took on available shifts during holidays and busy periods.
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English
Native or Bilingual
Spanish
Native or Bilingual
LANGUAGES
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