Hostess, In n out associate, barista, student, financial representativ
Resume:
Jayleen Dilig
Los Angeles, CA *****
************@*****.***
To attain a full-time job and hone my my skills in a work setting while being able to make a positive impact on other individuals. As an outgoing and vibrant person, I am a team player and always ensure to radiate good energy and provide superb customer service. I am a fast learner and work very well with others on my team.
Authorized to work in the US for any employer
Work Experience
In-N-Out Associate
In-N-Out Burger-Los Angeles, CA
February 2022 to August 2024
• Time management and multitasking: I effectively learned the art of juggling numerous tasks concurrently and working efficiently while doing so in order to keep up with the fast-paced environment.
• Providing amazing customer service: Interacting with the customers, handling cash, and dealing with complaints. I learned how to provide friendly solutions, not just in my case, but for many other associates. *I was awarded Smile of the Month by the company in June 2022 as a few customers reported compliments for my service.
• Being a team player: coordinating tasks, communicating with my coworkers of any discrepancies, and always working together to provide quality service and food.
• Adaptability: the ability to maintain one’s composure and adjust to changing demands are essential to have in a fast paced industry.
• experience with a POS system
Hostess
Fleming's Prime Steakhouse & Wine Bar-Pasadena, CA May 2023 to January 2024
• Welcomed incoming and departing guests in a friendly manner.
• Answering calls to the store
• Putting guests at ease during a wait
• The main priority was to make guests feel as if they are guests in your own home. As an hostess, I was the guests’ first and last impression of Fleming's, so I had to ensure it was a positive one. Financial Representative
Primerica Financial Services-Burbank, CA
August 2021 to March 2023
• Helped families become properly protected and insured
• offered term life insurance, auto, and home insurance
• prospected for clients
• help clients gain knowledge on finances, become debt free, and learn how to grow their money. Barista
Starbucks, La Crescenta-La Crescenta, CA
September 2019 to December 2019
Responsible for providing friendly service while handling food and beverage purchases, accepting payment and change.
● Making drinks on cold and hot bar, using a coffee bean grinder, espresso machines.
● Preparing specialty coffee and tea drinks
● Maintain inventory by replenishing coffee bean supply, brewing equipment, and pastries, among other foods.
● Ensuring that customers are happy with their order, and if they are not satisified I make it right for them. Server Attendant, Cashier, Expo
Corner Bakery Café-Burbank, CA
December 2018 to June 2019
Bussed tables, made lattes and lemonades, a lot of experience with closing and cleaning up, cleaned bathrooms.
● Experience with making drinks and serving food.
● Enthusiastic as cashier and focused expo/line.
Server/Cashier
Corner Bakery Cafe-Burbank, CA
December 2018 to June 2019
Filing, Mailing, and Telephone Receptionist
M&M Medical Billing and Collection-Los Angeles, CA March 2017 to November 2017
6535 Wilshire Blvd, Suite 201, Los Angeles, CA, 90048 [ Tel: 323-***-**** March 2017 - November 2017
● Filed billing claims and correspondence (alphabetically organized patients' names) and EOBs
(explanation of benefits) by month.
● Mailed out monthly statements and marketing brochures to prospective clients by placing in envelopes and running them through a stamp machine.
● Answered telephone calls- Provided answers when possible and transferred calls or took messages when needed.
Education
Bachelor's degree in Political Science
California State University-Northridge - Northridge, CA 2022 to Present
High school or equivalent
Burbank High School
August 2018 to May 2019
John Marshall Senior High School
May 2019
Skills
• Communicative. Patient. Conflict resolution. Enthusiastic. Ability to work well under pressure. Task-oriented. Dependable. Adaptability in work setting.
• Sales
• Customer service
• Financial services
• Negotiation
• Conflict management
• Cash register
• Marketing
• Food handling
• Barista experience
• Microsoft Excel
• Medical billing
• Serving
• Business development
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